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SanDisk Sansa e260 MP3 Player - Page 6 Questions & Answers
My player is locked up
There's a slide switch on the top of the unit, near the headphone jack. Slide the switch away from the jack to unlock the unit.
My Sandisk Clip 4gb player
For this issue, the reason why you're receiving this message is that some of the songs that are loaded on your Sansa is already corrupted and the only way you can resolve this is to format the MP3 player. This is a known issue with this particular player, specially if your combining the MTP mode and the MSC mode. MTP mode is your device will show as a Multimedia device under your computer and allows you syncronize your songs using Windows Media player . MSC (Mass Storage Class) mode lets you drag and drop songs directly to the player under windows explorer just like a flash drive.
Videos are not supporting to
You need to use the supplied Sansa Media Converter program to convert your videos (and photos) to a form the Sansa can handle. If you don't have the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0
Iam not able to copy
Check the specification of your MP3 player to determine thetype of video file format it uses.
Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX.
If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses.
Click on this link for instructions on converting videofiles for MP3 players :-
http://www.fixya.com/support/r5874192-play_videos_mp3_player
I am not able to
Hi
I can understand your situation. When you say having problem in accessing files from sandisk player. Then first make sure that the device is in MTP or MSC mode. Normally if we want to access the files of MP3 through the computer it advised that it should be in MSC mode. So ensure that its in MSC mode. Then connect it to the computer.
If you want to know how to change the mode to MSC
Press MENU,
Go to SETTINGS
Go to USB MODE
From there you can change from MTP or MSC mode.
I can't reset my sansa
To reset sansa
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.
Sound only in right ear bud
It happens, just keep trying different head or ear phones till you get the one that will work well(both ears). I have had that kind of challenge before, mind you, the problem is not from the mp3 but from phones.
I was listening to music with my mp3 sandisk dansa
HI, When an mp3 player malfunctions,is usually caused by VIRUS that has affected the functions of the mp3 player..To fix the problem,you might to First rest the mp3 player and after resetting the mp3 player and it stills malfunctions, youmight need to update the firmware of the mp3player...
To reset the mp3player :
Instructions
Reset via command
Push the "Power" switch downward into the "Hold" position.
Press and hold the "Menu" and "Record" buttons at the same time until the device resets.
Push the "Power" switch upward all the way to turn it back on.
Reset via switch
Grab a steady hold around the device.
Push the "Power" upward and hold it there until it powers off.
Power the device back on by releasing the power switch and then pushing it upward again.
Force reset via power-cutting
Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)
Take out the batteries from the slot and wait until the screen goes black.
Insert the batteries the same way they were mounted and attached the lid again.
Push the power switch upward to turn on the device.
Tips & Warnings
A good idea to stop Sansa devices from freezing is to always make sure that the player's firmware version is up-to-date. Download the firmware updater software from the Sansa website (see link in Resources).
To update :
Updating the firmware of your Sansa MP3 player is easy, and it will correct problems with the original software, and even add new features. Follow the instructions below to bring your device up to date. If you have any questions about the process, please consult the Sandisk website and support forums for more specific information. Links to these sites are provided at the end of this article.
things you'll need:
* A Sansa MP3 Player
* A Computer with an Internet Connection
instruction:
Automatic
Verify that the player is fully charged.
Verify the the player is unplugged from your computer.
Go to the Sandisk support site, linked below, select your player, and download the Sansa Firmware Updater software. Follow the instructions for installing it on your computer. If you need them, you may also download user manuals for your or watch how-to videos on updating the firmware.
Put the player in MSC mode. Go to the settings menu, select the USB submenu, and then select MSC. Some players with early firmwares do not have the USB options in the menu. If this is the case with your device, then there is another way to force it into MSC mode: Put the device in "hold" mode by sliding the hold switch until orange is visible. Next, press and hold the left (rewind) button until the screen changes. Go to the next step.
Plug your Sansa player into your computer and wait. The Firmware updater should launch automatically. Follow the prompts to update your player. Be certain not to unplug your player until the updater is finished. The software will tell you when it is safe to disconnect.
Tips & Warnings
If the above does not work for any reason, there is another way to update the firmware, by manually installing the necessary files. Consult the official support forum for specific instructions for your device. See the link below.
Be sure not to unplug your device while it is being updated. This could permanently ruin it.
Hope it helped...
I had upgrade my MP3 player from 4GB to 8GB had a
Welcome to Fixya.
I would recommend for you to download the latest firmware update for the e260 available in through this link :
Sandisk FirmwareI personally had the same issue (with a different model, same brand) and tried to fiddle with it to no avail. Doing the firmware update resolved it,as well as the other software problems that I had with the player.
All you have to do is to click on the "e200 series Firmware update" and it will show you the exact and detailed procedure of downloading and updating the player's firmware, complete with screenshots.
Hope this helps, Thanks for using Fixya.
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