20 Most Recent SanDisk Sansa c150 MP3 Player - Page 3 Questions & Answers

if your player is frozen, try the steps outlined here

Sounds like you need to reset it, or possibly do an emergency reload of the firmware (which will clear the contents). Details can be found here

IF it displays the logo, it seems to be a very common problem with this player.

I spent hours last night trying to solve this same issue.
Becuase the problem is SO common, and the information is so scattered, I decided to write up my discoveries on a wiki

Hope this helps!

try to format the player and see whether the system detects it ??
else try to detect through scan hardware changes...

are you able to format the player while in msc mode?

right-click on it while in my computer and select the format option, make sure your selecting your mp3 as this will delete all the files off the device. It if says failed to format, try doing it thorugh disk management. To get there you can right-click on my computer and select manage from the drop down menu. From here you will see disk management on the left hand side. Then a larger rectangular box with the drive letter that represents your player, you can right click on this and select format.

Or just try a different computer, if its the same everywhere then youll probably have to end up emailing sandisk, stating everything you tried. They will probably ask you to do a couple more things, but if you keep at it, youll end up with an RMA*.

*RMA = Return Merchandice Authorization

I have an easy and painless way to do this.

First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.

Hope this helps.

This model is no longer made but sansa can areplace it for you. Go to their website and call tech support for your area.

I would think that this wouldn't have to do so much with the mp3 that the fact that your headphones are broken. Hvae you tried other headphones?

The secret to treating brain damage on the c150 is to definitely use the <http://www.sendspace.com/file/7ge9cr> download. This is a *.rar file and you need to also download the 7zip freeware program to extract the contents of the file to a folder. Read the *.txt message in the folder and follow the directions and you will be back in business. Your c150 will probably occasionally have a relapse so keep the folder on your computer. This works!
Santapede

To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

If you have Windows XP / SP2 and Windows Media Player 10 or higher. It should be recognized. If you have these, try changing the mode to MSC. Best of Luck.

my to

See my problem posting and do not be frightened.
Santapede

• Step 1:Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
• Step 2:Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
• Step 3:Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player’s memory are displayed.
• Step 4:Open a folder containing music files that is stored in your desktop computer’s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.
• Step 5:Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.
• Step 6:Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Tips & Warnings

• When properly connected, the SanDisk Sansa MP3 player displays a USB Connected message on its LCD screen.
• The music files in the SanDisk Sansa MP3 player will have different icons next to their filenames which will tell the file type at a glance (MPEG, MPEG layer 3 or WMA, for example).
• Some songs feature copyright protection which may interfere with your ability to transfer music to the SanDisk Sansa MP3 player.

get a new one

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

en español

To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

there may be some problem in the display supply...
please take it to the service center and get it replaced...
also see if the battery is in good working condition