20 Most Recent LG WM2688HWM TROMM SteamWasher - Page 7 Questions & Answers

call ur technician 4 panel troubleshooting

Hi from retired Englishman in SW France,
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

IE= Inlet Error. I have struggled with this problem. After much trial and error it appears that it is due to my well water. People who have city water will probably not have this problem with this machine. Well water or hard water buyers beware. This machine is VERY much a primadonna princess capable of stopping your rinse cycle at the slightest imperfections. This is the Princess and the Pea of Washers... but I have a series of possible solutions that will have you appreciating her primadonna superiority once again.

Troubleshooting... Listen.... Does she sound like she is struggling and no water is coming in? If so then it isn't. The cycles will last forever as she makes all sorts of grunting noises. Something is preventing the water from coming in. It could also be that the pressure in to the washer is under 55 psi.

a. I have adjusted the pressure in the pumphouse to allow for minor fluctuations so that the machine will have at least 55 psi.

b. Take off the hot and cold inlet hose and clean the screen at the back of the washer. The two screens are supposed to come out of the male receptacles. They are fragile... beware. I use a squirt bottle/atomizer to clean these screens as mine chipped and will not budge.

c. You can add a screen just off the faucets so that you don't have to move the machine each and every time you get an IE error. This helps but does not solve.

d. I installed a faucet filter that I bought from Home Depot in the PVC sprinkler's section. They are made of a black plastic material and can easily cross thread, so be careful. They look about the size of a one liter container and unscrew midway to reveal a removable cylindrical mesh filter. This makes it possible to widen the surface area where tiny particles can be trapped without totally blocking flow to the inlet sensor. :-) When installing this make sure to completely rinse the hoses, and all screens coming into the machine. I took the shortcut first and thought my idea had failed only to discover that the screen behind the washer was partially blocked.

e. Periodically remove the filter and clean. Depending on the quality of your water, you may need to do this at all the points that have a screen.

I now have a screen washer between the sprinkler system filter and hose and the one that comes installed inside the male ends of the inlets for the water hoses. This has helped enormously.

f. Another possible offender is the soap and softener dispenser. To remove and clean press down on the plastic toggle piece on the soap side, the whole drawer should slide off and clean. Non-HE detergents and softeners can create a buildup of gooey gunk. Just clean it. Inside the drawer space you can clean to increase flow. I use baby wipes.

g. Make sure that the filter on the bottom is free from obstructions. If there is water in the drum, you will be flooded if you remove. This is a last resort after all the inlet lines have been cleaned and cleared.

Note: It doesn't take much to lower the flow of water to the point that this machine will not run. Since you cannot override the computer on it to run a spin cycle or even advance to remove water it can be highly frustrating. I've learned to obey my machine and just clear every last possible inlet.

Best of luck.

Hello
This is a common error,unplug machine for two minutes to reset.Open door while machine is unpluged.

You can drain it manually with the little trap at the bottom of the washer and verify if there is anything in that trap. Make sure you have a bucket or something underneath because water will gush out.

On the front bottom left is a small access paner about 5 x3 1/2 in. Gently pop it open from the top. Tou will see a black drain hose with a plug in the end. Place a pan on the floor and remove the plug and drain the resudial water from the machine until it stops. Then, unscrew the filter in the same opening counter clockwise to remove it. Clean and replace in the reverse order installing plug in hose and do not over tighten filter. Run a load and check for leaks and replace panel.

Its at the base of the drum in front mounted next to the heater element. See page 41
Also
Check my tips section for LG washer notes. You might get some goos info.
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

well if u have water going to the back of the machine then id say the water solenoid is like to have failed

r u sure that the water is turned or isnt stopped up or something going to the machine

you need to replace the inlet valve fe means fill error the valve is stuck open this is the most common way to flood your house with a appliance usually they get stuck shut and you cant get any water in. then every now & then one can get stuck open & if you put the machine on and go out it will flood the whole house.

you need to replace the display pcb.

Here is a link to help you out with that error.

WM2277 technical service Manual If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Drain hose in machine either came lose or fell off. Overloading a machine cause the drum to be unbalanced and could cause things to break,losin,fall off. Check the drian hose or any hoses that have fallin off IN THE MACHINE.

Hello & Welcome to FixYa

OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. If the issue returns then yes you should replace the pump, please check this repair manual on how to replace the pump. Please get back to me if you have any other questions.

Kevin

Hi

Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...

Daniel

probably a sock in the drain in the pump or from the bulkhead, needs to be removed