20 Most Recent EliteGroup G320 Notebook Questions & Answers

Take the battery out, plug in the charger and see if the laptop works. If it works, the battery may be the problem. Check the AC Adapter Check to make sure the adapter is plugged securely into the wall outlet, connected firmly to the adapter box and to the back of your laptop. Most AC adapters have a little light in them on that rectangular box in the middle of the cord that lights up when it's getting electricity. If that light isn't on, try a different outlet. Check your fuse or circuit breaker box and plug a different device into that outlet to make sure there is power to it. If it still does not light up, your adapter could need replacing. Also check the adapter box for signs of warmth, as it will generate heat when it's plugged in. No heat means no power. Remove the Battery Sometimes it's as simple as a seated battery. Remove the battery entirely and clean out any dust, lint or hair that may be clogging the connectors and preventing a proper connection. Reseat the battery securely and make sure the little locking pins that hold your battery in place are securely fastened and there is no movement. WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL. http://www.kitchentablecomputers.com/static.php - rules Only work inside the computer case when the power has been switched off and disconnected. Never open the power source. Some of the below steps recommend removing physical parts within the computer. While in the computer it is highly recommend that you be aware of ESD and its potential hazards Remove the memory modules from their slots. Take the opportunity to clean the slots on the motherboards and the memory module connectors. Use compressed air to blow dust away and clean contacts with a soft cloth. Do not use a metallic vacuum cleaner if it touches any component it may create a short and cause damage to the motherboard or other components. Do not use solvent that may attract dust and never poke things like cotton buds in to slots. lightly rub an alcohol on a cloth not to hard let the alcohol do the work on the copper gold or silver tabs and r Allow the pins to dry. They will air dry in a matter of minutes If reseating the memory did not resolve the issue try swapping the location of the memory. If you have only one stick of memory in the computer try moving it to another slot and then boot the computer. Check the memory module and memory slot contacts. They are either copper tin or gold. The colour will tell you which they are. Mixing tin and gold can result in corrosion that prevents proper contact. Look for any sign of physical damage to the memory module, memory slots or the motherboard. Reseat the memory modules. You should hear an audible click when they are in place. Do not use too much force to reseat the memory module in to the slot this can cause damage to the module, slot or motherboard. The hardware that you are trying to access is damaged or failing. The device drivers for the hardware are faulty or incompatible. Could be a problem with the Hard Drive or the Hard drives PCB http://www.onepcbsolution.com/ There is a connection problem such as a bad cable Test all power and data leads that attach to your hard drive SATA the leads from your MOTHERBOARD TO THE HARD DRIVE make sure they have a secure dust free connections and are not faulty. Although it would be very rare for the sata lead to be faulty. Make sure all leads that are attached to your drives dvd\cd have secure connections and are not faulty Computers need power and data to travel through every working device and continue its cycle and have an end so any faulty leads will end up with a computer error

A question? I can't assist you unless I know what "power on fan" means?

Go to www.download.com Type: avast and malwarebytes and download each seperately and run the programs.

Hi,
There is nothing much that can be done to speed up the system as it can not go beyond 1GHz Processing speed, but several operating system tweaks and some hardware upgrade could make a little but notable difference.
As for Hardware, you may increase the RAM. You can upgrade memory on ECS Elitegroup Computer G320 upto a maximum of 1.0 GB (The ECS Elitegroup Computer G320 takes the PC2100 DDR SDRAM SODIMMs Memory)
Secondly, You may increase the size of PAGE FILE, uninstall unwanted software, Remove unwanted start-up items, Clean Junk Files/ Temporary files, De-fragment the Hard Disk to achieve the maximum speed and performance that EliteGroup G320 PC can give.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Insert the recovery disk. Restart the computer, and press the "F11" key.
Press the "F" key to "reinstall factory settings." If your computer's operating system is damaged, you may only see "perform a full system recovery" as an option. In this case, press "R."
Insert any disks if prompted by the restoration program. Otherwise, permit the computer to restart as needed.

- go to device manager
right click computer if your using win 7 and click properties click device manager on right side
- try to uninstall the keyboard driver and restart your system
- hope this works

The following link definitely help you to replace your damaged capacitors
Click here

DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.

First, you need to make sure your power adapter is providing enough power to both run the laptop & charge the battery. A very good way to do this is to compare your laptop voltage & ampere requirements (written on a sticker on the bottom of the laptop) with the voltage & ampere ratings of the power adapter. Voltages should be the same, or the power adapter's voltage about up to 0.5 volts more than the laptop's voltage rating. Amperage of the power adapter should be at least equal to or greater than the laptop's rating. It should never be less than the laptop's rating, or else the power adapter will be providing insufficient amperes to charge the battery. Of course, the power adapter's nominal amperage might be ok, but it degraded on usage. You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether.

it seems ur main board need to replace. without replacement battery will not charge. better to take to a service centre for replacement.

In most cases when a battery fails to take or hold a charge it usually means the battery has "lost" cells and the battery is no longer viable. Running a lithium ion battery down to very low and then charging it back up is very bad on these laptop batteries. These batteries do not get a "memory" like in the old days, these you can leave on the charger all day and it won't hurt them....but running them down and then charging them up will shorten thier life expectancy.

Remove all the 13 screws from the bottom. Remove the Battery and 3 more screws from the battery bay. There's another one in the corner under the Fan cover and you'll find two more when you pull out the CD-ROM Drive. Total: 19.

Now turn the whole thing around and extract the keyboard. It is snapped into 4 tiny "claws" at the spacebar side. Positions: below the Fn-key, below the middle between the ALT-key and it's neighbour to the right, below the ALT-GR key and below the cursor-down key. If you can't see them you can feel them either with your finger nails or with a knife. Push them towards yourself, i. e. towards the front side of the laptop, and carefully lift the keyboard either with your finger nails or a knife. Remove the metal shield and unlock the wedge connectors to release the flat cables of touchpad and keyboard and take the keyboard aside.

Now close the cover and unsnap the hinge covers from the rear side. Don't lift, just unsnap. Then open the Cover wide and lift the hinge covers carefully from rear to front. Use a knife if the center area won't unsnap voluntarily. Watch out for the frontside hooks, as they break off easily.

Release the 2 display connectors and the hinges (2 rear and 2 top screws) and remove the cover. Now we have only about 12 screws left to remove.

IMPORTANT:
Put all screws next to their original locations and make photos or a drawing. A long screw in the wrong place can go right through your mobo!!! If in doubt always use the SHORTEST screw that will fit.

Replace all the 1500µF capacitors that show the even slightest swellings on top. Use Ultra Low ESR type caps, like Rubycon MBZ.

Any more questions?

Good Luck!
nirwana

Sounds like the infamous electrolytic capacitor plague (see http://en.wikipedia.org/wiki/Capacitor_plague -- also read the discussion page)

In the early years of this century chinese spys stole a formula for novel electrolyte from a leading Japanese chemical company but unfortunately they only copied page 1 of the two-page recipe. The incomplete electrolyte went into many millions of capacitors reducing their life span dramatically. I understand these capacitors were made until 2004. That's about the time the G320 was manufactured, at least mine.

I opened and disassembled everything, I saw some "swollen" 1500uF/6.3V capacitors, replaced them and the G320 would start again.

This may sound easier than it was, however. I live in a country where computers aren't made no more and spare parts are hard to find. The G320 has 4 of the above caps in upright position and 4 placed horizontally. I could only get some larger types that do fit horizontally but not vertically. Thus I had to replace a bad vertical one by one of the remaining good horizontal ones and then replace the horizontal ones by the bigger ones.

Warning!
If you re-assemble your G320 make sure you use the shortest 3 screws for the the points where the upper cover is fastened to the metal sheet frame that presses the cpu against the heat sink. If you use a longer screw (which I did) you may experience that a destroyed 4x56 ohms resistor network chip on the mainboard can also be hard to be relaced in non computer producing countries.

Good luck!

Mittwoch