Whirlpool GHW9400 Duet Washer - Answered Questions & Fixed issues

because the rinse uses cold water and u may have a cold water issue with the water inlet valve, the water inlet valve cold coil may have gone bad. test it with a meter and voltage

Hold lock button in for 3+ seconds

not made to repace ccu

Hi. Got some info about the FH error from Whirlool service manual.F/HNo water detected entering machine or Pressure switch trip not detected.If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.In my experience the CCU is the problem (control board).IF the machine has water! If not, check water valve, hose, water tap.Do it overfill? If thats the case, the pressure switch is gone, its hose has a leak.Hope this helps you

If you leveled it for sure and legs are tight u probably are putting to much clothes in there so on spin causeing it to wable

STOP the insanity....that's what you're saying if you encounter the F11 and/or fDL error codes on your washer. If you're not there yet, you will be soon....
The dreaded F11 and/or fDL codes - been there done ALL that!! Our Whirlpool DUET washer is just over 5 years. We experienced our first F11 code 6 months ago (warranty just expired what else is new?). When it first happened, I thought nothing of it - hit the cancel button and the machine reset itself. Then it happened again and again and again. Each time it happened it was more challenging to reset it. I searched for the fix on line - I should have done my research before we purchased the washer.
I was able to determine the error was stemming from the CCU board. Order a new one at over $300.00 and have the same thing happen again - I don't think so. We tried EVERYTHING suggested on multiple websites.....unplugging the washer, hitting the right upper side, checking wires, wiggling the wires, wedging things to improve contacts, soldering, re-soldering, Vaseline, changed relays....anything and everything was a temporary fix. Contact Whirlpool directly? Tried that too, they apparently don't recognize there is an issue with F11 fDL errors, "not a commonly called in concern". Really?? We started searching washers to purchase....I couldn't bare spending $$$ for another washer, but we are a busy active family with 4 kids - what are our options? Then one night after searching the websites for one last desperate attempt at salvaging our washer, I followed through on a link:
http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

email: [email protected]
Now, I'm the biggest sceptic in the world and the most frugal consumer - really I am. I am posting my testament to this service because I've been there - frustrated, disappointed, angry. I am so pleased with the service Ed provided - from answering all my questions, to the superb job he did on the CCU. You can review all the comments posted by all his other pleased customers on eBay. I had to stand by my washer for the first 6 loads - just in case the beep beep beeps started. To my astonishment, amazement, and surprise - it never happened!! In my opinion, this is the only true fix for your F11/Fdl error!!
I never imagined in my wildest dreams ever telling anyone how happy I am to be doing my laundry again, but I really am!!

Remove the three screws at the very bottom of the unit, pull the kick plate off. Tech sheet should be glued on the side of the unit in a plastic bag. Could also be glued on the back of the kick plate you removed.

If, after
four (4) minutes the pressure switch still senses foam in the wash tub, the Central Control Unit will
go into Failure Mode. The digital display will show, F02.
Cause: wrong detergent, too much of the right detergent, detergent placed in wrong compartment.
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

if you can open the door,grab the inner basket at 9 and 3 o'clock and see if you can move it sideways,then again at 6 and 12 o'clock and move it up and down,if you can do this,then the drum spider trunnion is broken in behind the tub and the tub is loose which will require a new tub and trunnion as they are not sold separately at about $400.00

I have the whirlpool Duet 9150 with the same issue. I removed, reseated and reconnected every connector at least 4 times with the same random result of F06 to the point where it no longer finished the load. I then removed the motor control board again and sprayed it down with electronic cleaner along with all connections by disconnecting them , spraying them down and then reconnect and connected a few times to ensure good contact. I then tried again and the F -06 code came back. I then ordered the board for $ 150 online . When the new board arrived 4 days later, my wife tried the washer one more time and it worked. I have performed over 2 dozen loads . The board was never replaced. It appeared that spraying the board and connectors worked.

see the causes and use the common sense. God bless you

Please specify the fault on the machine, did you mean that the washer does not start, if so check on the control panel , remove power and try a reset

Water is filling in the machine when it is not in use? If that is the case something must have fouled innards of the watervalve. The way it works is water pressure is pushing against spring-loaded plungers for hot and cold. When water is called for the solenoids get energized on the water valve and them plungers get snatched open. When the power goes off the water pressure and springs snap the plunger back into place. If sediment gets in there and fouls the plunger it sometimes will not completely shut off the flow of water causing a trickle to flow into the washer. To replace the valve is fairly simple. Remove the top and swap her out. If you shut off the water supply each time you wash then the trickle will cease but that is a pain in the **** to have to do. If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

lean the machine back and remove the 3 screws on the bottom access panel. lean it back so you don't dump the remaining water in the drain all over your floor. behind it you will find the pump housing (its white). with channel locks unscrew it and check for a sock or just random stuff from pockets. it is keyed so you cannot put it back improperly. to kill suds the best thing is 2-3 cups of white vinegar. if your soap is an h.e. that says any kind of concetrate then use that much less. if it's not h.e. then that is why you over suds the unit

F-35 is a common complaint on these washers. The analog pressure doohicky is at fault. Nice Replacement video If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Hmmm ok the F21 code also means long drain time and the recommended fix is to clean the pump filter...if ya clear that code by pressing the PAUSE/CANCEL button two time and the F21 code returns the next step would be to replace the pump since it probably is running slower that its suppose to most likely because of a weak motor on the pumpThe part number for the pump assembly is 280187

Hello Casey,Its possible that the washer could be leaking from the door seal yet ya don't see it coming from the door. The way to check if its the door seal remove the lower panel and see if the concrete counterweight that's on the front of the drum...if ya see water dripping from that counterweight,its from the door seal.If the door seal is not leaking ya would need to look at the pump and hoses on the tub while it was in wash mode to see whats leaking.GENE

Hello and welcome to FixYa

FDL is a door lock error and is caused due to an issue with the door lock when it is unable to lock/unlock. Please check the door lock mechanism/door switch assembly and replace the part that has gone bad so that the issue is resolved. Please get back to me if you have any other questions.

Kevin

Hello & Welcome to FixYa

Error Code F1 means that the control is either bad or the wiring harness to the control has some issues. Please check the control board for any bad components as you might need complete replacement of the control. Please get back to me if you have any other questions.

Kevin

Remove the bottom panel and reach up to the door latch. There is a tab in there you can pull to release the door lock. Then try unplugging the machine for a few minutes. If this doesn't work you will need to replace the motor control.