20 Most Recent Plantronics Voyager 500A Deskphone Adapter for Voyager Series Bluetooth Headset [ Pla... Headset - Page 2 Questions & Answers

It sounds like the battery is no longer holding a good charge. There is no replacement battery for this headset. If you are using the original 510 headset you can replace it or pair a different bluetooth headset up to the 500A base. Just keep in mind if you decide on a different style of headset you will not be able to charge it in your base. I have included the link for the 510 replacement headset below.Plantronics Voyager 510 Replacement HeadsetGood luck from Headsets Direct!

Here are the pairing instructions for your Plantronics Voyager 500A base: On the base, press and hold both speak volume fine adjust buttons until the blue talk/on line indicator light and red power indicator light start to flash. Now put the headset into paring mode that you will be using with the base. Pairing is complete when the talk/on line indicator on base illuminates solidly.Here is the link to the 500A user guide:Plantronics Voyager 510S User's GuideGood luck from Headsets Direct!

If you are moving out of range from your base (33 feet) it will drop the call. Because this is a Bluetooth, you must always be in range.Here is a link to the manual, in case you don't have one:Plantronics Voyager 510 User's GuideGood luck from Headsets Direct!

Yes, the headset has a battery, but it's non-replaceable. If you've had it for some time and your battery is going out, you will need to replace the headset. Below is a link for the replacement headset that you can check out:Plantronics Voyager 510 Replacement HeadsetGood luck from Headsets Direct!

If you have a 510a base, then purchased a Plantronics Voyager Pro headset to replace your old headset, it won't work. Those are two different headsets. The Voyager Pro is not meant to work with the 510a base. The correct headset is this:Plantronics Voyager 510 Replacement HeadsetGood luck from Headsets Direct!

Try re-pairing the headset to the Plantronics 500A base unit to make sure that it has a good connection. And of course you also need to be within the 30ft range of the 500A base, and you can typically only use around 6-7 of those units together in the same area. Here is the link for the pairing instructions:Plantronics Voyager 510S Pairing InstructionsGood luck from Headsets Direct!

Make sure that the Plantronics Voyager 510S / 500A headset is powered on (remember that it has an individual power button on the actual headset), and that it is paired up to the 500A base unit. Below is a link for the user guide.Plantronics Voyager 510S/500A User's GuideGood luck from Headsets Direct!

The Voyager 510 headset that's used with the 500a is compatible with most mobile phones. The link below has information that can be of benefit to you, especially page 5 (powering the headset on / off to reset) and page 6 (pairing).Plantronics Voyager 510S User's GuideGood luck from Headsets Direct!

The Plantronics Voyager 510S / 500A base should work just fine with the AT&T phone, here is the link for the user guide below.Plantronics Voyager 510S/500A User's GuideGood luck from Headsets Direct!

Unfortunately, if your battery is going out, you will need to replace the headset (non-replaceable battery). Here is a link for the replacement headset that you can check out.Plantronics Voyager 510 Replacement HeadsetGood luck from Headsets Direct!

It sounds like you have a communication problem between headset and base. This link of the user guide can walk you through some things you can do to make it better, especially page 5 (powering headset on / off, compatibility) and page 6 (pairing).Plantronics Voyager 510S User's GuideGood luck from Headsets Direct!

It sounds like your HL10 handset lifter is giving you problems. This link has a nice set-up video to help you. Plantronics HL10 Handset LifterHere's a couple of other reminders: Pay close attention to placement of lifter under the handset for proper fit and also how the tape sticks to the phone. Make sure the cord is plugged completely into the base of the wireless headset (needs a good contact). For height adjustment, medium and high work best (the low setting is pretty useless).Good luck from Headsets Direct!

This could be several problems, I am going to give you the one that I believe is the answer. It sounds like it may need to be subscribed again. First here is your user guide: Plantronics Voyager 510 Plantronics Voyager 510 User's GuideIf that doesn't work, it may be that your headset is bad. If it is you can replace that with this headset:Plantronics Voyager 510 Replacement HeadsetGood luck from Headsets Direct!

Unplug the AC power from the Plantronics 500A base, leave it unplugged at least overnight if possible, no lights should be illuminated on the base. Then plug the power back in, charge the headset, and try re-pairing the headset to the Plantronics 500A base unit. Here is the link for the pairing instructions:Plantronics Voyager 500A User's GuideGood luck from Headsets Direct!

It maybe that you need a new charger for your base. If your base is messed up there is no replacement for that. I know you can purchase other product for the base but not the base itself.Here is a link to the Plantronics 510S Headset.Good luck from Headsets Direct!

I would recommend purchasing a new headset, it sounds like it is wearing down. Below is a link for the replacement headsets p/n 84321-01.Plantronics 84321-01 Replacement HeadsetGood luck from Headsets Direct!

It might just need to be paired, sometimes if they have been unplugged for a while they might need to be repaired. Below is the link for the Voyager pairing instructions.Plantronics Headset System Pairing InstructionsGood luck from Headsets Direct!

These are two different parts from Plantronics, and they don't work together. You need the 510 Replacement Headset p/n 84321-01 (see link below) to go with that base.Plantronics 510 Replacement HeadsetGood luck from Headsets Direct!

There is no battery in the base unit, there is an AC adapter for charging the headset. The headset has a battery but that is not replaceable. You can try to get just the headset, PN 84321-01 (see link below).Plantronics Voyager Pro Replacement HeadsetGood luck from Headsets Direct!

It sounds like the headset may have lost connection with the base, try re-pairing the headset to the Plantronics 500A base unit. Here is the link for the pairing instructions:Plantronics 500A Pairing InstructionsGood luck from Headsets Direct!