Top 20 Fisher and Paykel (IWL12) Questions & Answers

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Smart drive 085

It won't spin until all the water is drained out. The drain pump may be blocked or faulty. Fix the drain pump fault first then deal with the filling issue. They will not be related.
6/21/2017 9:30:03 AM • Fisher and... • 293 views • 0 helpful votes
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Fisher & Paykel smart drive - all the lights come on!

It has put itself into the display mode (used in shop displays) Try turning power off and unplug from the wall outlet for a couple of minutes. Plug back in and see if it has come back to normal. If not then either the display board or the main board will need to be replaced. Get a service tech out to check which one is faulty.
5/13/2017 7:27:03 AM • Fisher and... • 130 views • 0 helpful votes
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Machine will not power up. No lights at all can you help please?

have you checked the fuse in the plug? try replacing it, or plugging into another wall socket, also check the actual socket it is plugged into works by plugging something else into it. If none of the above works then looks like you have a problem... first check would be to turn off the power at the wall and check the whole power cable from start to end looking for any splits or possible kinks or areas where a mouse or rat could have chewed it perhaps...
7/10/2014 7:49:30 AM • Fisher and... • 107 views • 0 helpful votes
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Fisher paykel code 9 aquasmart

machine needs to be resized if fault still exists after that then faulty computer module
5/8/2014 11:09:06 PM • Fisher and... • 170 views • 0 helpful votes
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My fisher&paykel model mw512 wont start. The lights on the panel board light up but wont respond to any commands. After a few days even weeks being left off it might suddenly come alive but will o

From memory these have a lid switch which is activated by a hidden magnet in the lid on the R H side, take the two bungs out at the front and undo the two screws which are located at the top front of the machine under the lid,lift top up as far as it will go and look undeneath the top,you will see two wire going to a small unit there is one screw undo and pull away to see the switch if swollen or white ish thats your problem,as temporary repair you cut it off and join the two wires together tape them up and try machine
3/12/2014 11:57:51 PM • Fisher and... • 182 views • 0 helpful votes
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When power is connected two wash lights flas & spin light flashes & the machine will not start. Why

Unplug, wait a few minutes then plug back in to reset.
2/15/2014 1:51:37 AM • Fisher and... • 88 views • 0 helpful votes
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How do i repair my viking water heater

1/14/2014 3:03:44 PM • Fisher and... • 50 views • 0 helpful votes
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Smart drive 085

the buzzing noise is the pump trying to work, but it cannot due to a blockage. unplug the washer and you can lean the washer backwards and remove the pump to unblock. the fill error is probably unrelated, and is an inlet valve issue.
9/25/2013 12:46:37 AM • Fisher and... • 551 views • 0 helpful votes
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I have a fault code 249 from my Fisher and Paykel

I didn't know the codes went this high! it will be a motor controller fault I would suggest, as all other faults above 140 are motor controller.
8/28/2013 4:25:34 AM • Fisher and... • 1,151 views • 0 helpful votes
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The machine stops frequently while filling for

there will be a series of lights, or a fault code being displayed. this will help track the problem. as this problem happens with all persisting faults.commonly this is the OOB switch, under the bottom board. check that it is clicking correctly by reaching your hand under the lid, above the bowl, back to the right is a bar that sticks down, and activates the switch that you can press back with your hand and listen for a microswitch click.
10/28/2013 6:11:51 AM • Fisher and... • 40 views • 0 helpful votes
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Gw712

It could be the 4amp fuse. Get a qualified technician to replace the fuse
6/10/2013 5:17:24 AM • Fisher and... • 164 views • 0 helpful votes
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Gw612

Your cold water valve has failed and needs replacing, quite an easy fix. To get to it first unplug from wall, next remove water hoses from the machine, next lift the lid up and then just pull it off, next remove the two Phillips head screws at the of the rear of display console, lift off then unplug from motor controller, valves are now visible and are the parts which the water hoses where removed from, if they are blue in colour you will need to replace both hot and cold valves as the blue ones are a single unit but if they are white in colour you can replace the one that is not working as they are separate units. When removing the valves it will pay to cover the brown motor controller computer with a towel so as not to accidently get any water in it when removing as they do tend to hold a little abit inside. You can source parts from fisher & paykel you will need to quote the model number which is GW612 and the serial number aswell with that model as there can possibly be two types of valve available for that model, so keep them numbers handy when ringing them. Make sure you have display console fitted first aswell when putting it back together before fitting the water hoses just to make sure you don't accidently get any water on main computer board as this will kill it completely.
4/29/2013 11:49:58 PM • Fisher and... • 236 views • 1 helpful votes
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Fisher and paykel start button does not actuate. The panel works, but just won't start the cycle

It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.

2/1/2013 7:00:57 AM • Fisher and... • 459 views • 1 helpful votes
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Water gose for about 10 s then stops

Try to get a Rotor position sensor as they are cheaper. If left long enough you would get this fault code 130. (10000010) Single Rotor Position Sensor Error The Motor Control Module has found an error in the pattern received from the Rotor Position Sensor. Likely causes of this fault are a bad connection on the harness between the Rotor Position Sensor and the Motor Control Module, or a faulty Rotor Position Sensor. Primary Source: Wiring. Action: Check for corrosion on the RAST connector of the Rotor Position Sensor and the Motor Control Module connector. Secondary Source: Rotor Position Sensor. Action: Check the Rotor Position Sensor with an R.P.S. tester. Replace if faulty. Tertiary Source: Motor Control Module. Action: Replace Motor Control Module. Quaternary Source: Rotor Action: Ensure the correct rotor for this phase of machine has been fitted
2/18/2013 10:04:21 AM • Fisher and... • 198 views • 0 helpful votes
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My Iw812 jumps across the floor and displays our of balance

I have the same machine in the laundry,(IW812)This is normal for large bulky items to get stuck to one side of the bowl when spinning dry.
2/3/2013 6:24:24 AM • Fisher and... • 124 views • 0 helpful votes
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Smart drive 708 will not drain at end of cycle

sounds like water pump may need looking at, if it is you can contact manufacturer with part no and either fix it yourself or get machine repair guy in
1/3/2013 12:22:17 PM • Fisher and... • 188 views • 0 helpful votes
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Fisher & paykel smart drive agitator placement

Use some de-greaser spray like WD-40 to loose the jammed nut. Also a slight heat with a gentle tap can release the jammed nut.Do not try to use excess force to damage the head but give it time to sink in so that it will release. Use clockwise and then counter to release the jamming.
12/11/2012 7:32:56 AM • Fisher and... • 142 views • 0 helpful votes
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It won't spray water and it won't spin either

You need to check three things: 1:Lid switch in the display board. 2:out of balance switch under large blue board for corrosion. 3: Rotor position sensor for corrosion.
12/26/2012 7:33:59 AM • Fisher and... • 82 views • 0 helpful votes
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Fisher and paykel smart drive 7.5 Kg washing machine fills with water but wont wash

It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.

If the water flows though the inlet then the flow pressure should be good, if not the inlet valve is bad or there is dirt in the filter. Also check the flow at the inlet of the water line. Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.

Check this link to replace the inlet valve:

http://www.espares.co.uk/advice/washing-machines/a/7/1408/how-to-replace-the-inlet-valve-on-a-washer-dr.html

1/16/2013 9:41:59 PM • Fisher and... • 44 views • 0 helpful votes
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Fisher and Paykel error code 107

107. (01101011) Motor Control Module Reset Error The Display Module has detected that the Motor Control Module has reset when it should not have. This can be due to a Motor Control Module supply disturbance or microprocessor failure. Primary Source: Motor Control Module. Action: Replace Motor Control Module.
8/23/2012 11:08:02 PM • Fisher and... • 523 views • 0 helpful votes
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