20 Most Recent Xerox ColorQube 9303 Printer - Page 3 Questions & Answers

0helpful
1answer

How Do I Reset Counters of Xerox Workcentre 7435 Toner Chips ?

You can't. It is hard wired in programmed memory. The reason is because most Xerox printed are supplied on a consumables deal where you have to buy toner direct at a slightly inflated price to cover the lowered lease cost of the machine. These machine also 'phone home' for interrogation..
9/14/2023 6:21:28 PM • Xerox Office... • Answered on Sep 14, 2023
0helpful
1answer
0helpful
1answer

Error code 116-323 in xerox 250

error code 116-323 on a Xerox WorkCentre 250 series printer typically indicates a problem with the Transfer Belt Unit. This unit is responsible for transferring the toner from the imaging drum onto the paper during the printing process. Here are some steps you can take to troubleshoot and potentially resolve the issue:
  1. Power Cycle: Turn off the printer and unplug it from the power source. Wait for a minute or two, then plug it back in and turn it on. Power cycling can sometimes clear temporary errors.
  2. Check Transfer Belt: Open the printer's front cover and locate the Transfer Belt Unit. Ensure that the Transfer Belt is installed correctly and that there are no visible signs of damage or obstruction.
  3. Clean the Transfer Belt: Dust and toner particles can accumulate on the Transfer Belt, affecting its performance. Gently clean the Transfer Belt with a soft, lint-free cloth or a cleaning pad designed for this purpose.
  4. Reset Printer: Some printers have a reset option or a combination of buttons to clear error codes. Refer to the printer's user manual or Xerox's support documentation for instructions on how to reset the printer.
  5. Update Firmware (if applicable): Check if there are any firmware updates available for your Xerox WorkCentre 250 printer. Updating the firmware might address known issues and improve printer performance.
  6. Check Consumables: Verify that all consumables, including toner cartridges and imaging drums, are correctly installed and not depleted. Replace any depleted consumables with new, genuine Xerox supplies.
  7. Check for Paper Jams: Ensure there are no paper jams or obstructions in the paper path that might be causing the error
8/6/2023 12:52:07 PM • Xerox Office... • Answered on Aug 06, 2023
0helpful
1answer

Fuji Xerox ApeosPort-IV C4430. It has 116-331 fault code error. Any assistance to remove and get it done??

Question edited for clarity. Power Cycle it.

Fault Code 116-331

Xerox https://www.support.xerox.com > en-us > article Jan 19, 2021 - Power off/on the printer. For details, refer Power Off the Printer Using the Power Switch. Wait Two Minutes and Then Power On the Printer. Missing: C4430 ‎' Show results with: C4430

Thread: Error 116-331

Copytechnet https://www.copytechnet.com > ... > Xerox Jan 20, 2012 - Hi, 1. Check and reset all connectors on ESS PWB and HDD. 2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel ... Xerox workcenter 5225 show error code 116-331 Sep 10, 2019 Dead Machine 242 code 116-331 Sep 10, 2019 WC 6515 Error 116-331 Jun 6, 2019 xerox workcentre 5225 116.331 error code Sep 6, 2012 More results from www.copytechnet.com Missing: C4430 ‎' Show results with: C4430

Need urgent help with Error Code 116-331! It's a PrimeLink ...

Reddit https://www.reddit.com > Xerox > comments > need_u... Nov 26, 2022 - 116-331 is usually just a corrupted job. Power off the machine using the button behind the front door. (not the button on top). Press and hold # ...
7/21/2023 11:11:11 PM • Xerox Office... • Answered on Jul 21, 2023
0helpful
2answers

Xerox DocuMate 4790 Color Duplex Document Scanner. What is F63 error please?

First try to Reset the scanner and computer: 1. Turn off the scanner power. 2. Unplug the USB cable and power from the scanner. 3. Reboot (restart) the computer. 4. Plug the USB cable and power cable back into the scanner. 5. Turn the scanner back on.
7/4/2023 3:49:47 PM • Xerox Office... • Answered on Jul 04, 2023
0helpful
1answer

How to solve 003-319 ERROR - RAP IIT Video Driver Detection Fail in xerox 7435

The 003-319 error on a Xerox 7435 indicates a Video Driver Detection Fail. This error typically occurs when there is an issue with the video driver or the communication between the video driver and the machine. Here are a few steps you can take to try and resolve the issue:
  1. Power cycle the machine: Turn off the machine, wait for a few seconds, and then turn it back on. Sometimes, a simple power cycle can resolve temporary communication errors.
  2. Check video cable connections: Ensure that the video cable (usually a VGA or HDMI cable) is securely connected to both the Xerox 7435 and the device it is connected to (such as a computer or a server). Disconnect and reconnect the cable to ensure a proper connection.
  3. Verify video input settings: On the Xerox 7435 control panel, navigate to the video input settings. Ensure that the correct video input source is selected, corresponding to the connected device. If the wrong input source is selected, it can lead to a video driver detection fail.
  4. Update or reinstall video drivers: If possible, update the video drivers on the device connected to the Xerox 7435. Visit the manufacturer's website or use appropriate software to download and install the latest video drivers. If the drivers are already up to date, you can try reinstalling them to ensure they are properly installed.
  5. Perform a firmware update: Check the Xerox website for any available firmware updates for your Xerox 7435 model. Updating the firmware can resolve known issues and improve compatibility with video drivers.
7/2/2023 2:52:35 PM • Xerox Office... • Answered on Jul 02, 2023
0helpful
1answer

124-374 fault when running black copies

  1. Restart the device: Power off the printer, wait for a few seconds, and then power it back on. Sometimes, a simple restart can resolve temporary errors.
  2. Check toner levels: Ensure that the black toner cartridge has sufficient toner. If it is low or empty, replace it with a new cartridge.
  3. Clean the imaging unit: Open the printer's front cover and carefully remove the imaging unit. Gently wipe the surface of the black imaging unit drum with a soft, lint-free cloth. Avoid touching the drum with your hands. Reinstall the imaging unit securely.
  4. Perform a firmware update: Check if there is a firmware update available for your printer model on the manufacturer's website. If an update is available, follow the instructions provided to update the firmware. Firmware updates can sometimes fix known issues and improve overall performance.
  5. Check for paper jams: Open all access doors and paper trays and inspect for any paper jams or obstructions. Remove any stuck paper carefully. Ensure that the paper path is clear and that the paper is loaded correctly in the trays.
  6. Reset the printer to default settings: Access the printer's settings menu and look for a "Restore Defaults" or "Reset" option. Performing a factory reset can help eliminate any incorrect settings that may be causing the issue.
6/28/2023 2:37:03 AM • Xerox Office... • Answered on Jun 28, 2023
0helpful
1answer

Xerox 7835 making clicking noise

I know this isn't your's but it's worth a try, have found this answer for quite a few of their units. https://www.support.xerox.com/en-us/article/en/1270334
6/1/2023 11:08:54 PM • Xerox Office... • Answered on Jun 01, 2023
0helpful
1answer

How can fix my xerox 3655i?

If your Xerox 3655i printer is experiencing issues such as a white display and a flashing interrupt button, here are some troubleshooting steps you can try:
  1. Power cycle the printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Powering it on again might help resolve temporary issues.
  2. Check the display connection: Ensure that the display is securely connected to the printer. If there are any loose cables or connections, reseat them properly.
  3. Perform a firmware update: Visit the Xerox support website and check if there are any available firmware updates for your printer model. If updates are available, follow the instructions provided by Xerox to update the firmware.
  4. Reset the printer: Locate the reset button or option on your printer. It is usually a small hole that can be pressed using a paperclip or a similar tool. Press and hold the reset button for a few seconds to perform a reset. Note that this might reset some settings to their default values, so be prepared to reconfigure them.
  5. Contact Xerox support: If the above steps do not resolve the issue, it is recommended to contact Xerox customer support or visit their support website. They will have access to specific troubleshooting steps and can provide further assistance based on the symptoms you described.
Remember to provide them with detailed information about the issue, such as the model number, the exact error message (if any), and any steps you have already taken to troubleshoot the problem. This will help them diagnose the issue more effectively and provide you with the appropriate solution. Please note that printer repairs may require technical expertise, and it is advisable to consult professionals if you are not familiar with the internal workings of the printer or if the printer is under warranty.
5/18/2023 2:51:45 PM • Xerox Office... • Answered on May 18, 2023
0helpful
1answer

I can't get the bypass tray to recognize the right size paper. I switched the bypass tray with another machine and the copier will still not recognize the right size paper.

After loading the tray, make sure to select the correct paper type at the control panel.
  1. If the Tray Mode is set to Fully Adjustable, the printer prompts you to set the paper type and size.
    1. If the paper size and type are correct, touch OK.
    2. If the paper size or type are incorrect, change the settings.
      1. To select a sheet size, touch the current size setting. Then from the list, select the size.
      2. To select a paper type, touch the current paper type. Then from the list, select the type.
      3. To save the settings, touch OK.
  2. If no prompt appears when paper is loaded, set the paper type and size.
    1. At the printer control panel, press the Home button.
    2. Touch Device > Paper Trays.
    3. To open the Bypass Tray menu, touch the Bypass Tray icon. It is displayed in the top position, before the numbered trays.
    4. To select a paper or envelope size, touch the current size setting. Then from the list, select a size.
    5. To select a paper type, touch the current paper type. Then from the list, select a paper type.
    6. To save the setting, touch OK.
5/10/2023 10:10:39 PM • Xerox Office... • Answered on May 10, 2023
0helpful
1answer

Xerox Workcentre error 391.311.00

4/24/2023 5:09:59 PM • Xerox Office... • Answered on Apr 24, 2023
0helpful
2answers

Xerox Phaser 7100. Error 060310?

Question edited for clarity and typo.

Fault Code 060-310: Warm Up Failure - Support - Xerox

Xerox https://www.support.xerox.com > en-ie > article Fault Code 060-310: Warm Up Failure. Article Id: 1715946 ' Published: 11/09/2016. Product support for. Phaser™ 7100 ...

Error Codes > Xerox > Phaser 7100 > Code 060-310, 061-340 ...

PrintCopy .info https://printcopy.info > code=060-310, 061-340, 061-... Xerox Phaser 7100 · Code: 060-310, 061-340, 061-346 · Description: ROS Failure Laser error has occurred due to one of the following problems. The SOS is unstable ...
3/9/2023 7:13:24 AM • Xerox Office... • Answered on Mar 09, 2023
0helpful
1answer

Xerox 7435 error 041-340 how to solve error

Xerox 7435 error code 041-340 indicates a problem with the yellow imaging unit. Here are some steps to solve the error:
  1. Power off the printer and unplug it from the power source.
  2. Remove the yellow imaging unit and check for any damage or leaks.
  3. If the imaging unit appears to be in good condition, reinsert it firmly and make sure it is properly seated.
  4. Turn the printer back on and check if the error message has disappeared.
  5. If the error persists, try replacing the yellow imaging unit with a new one.
  6. If replacing the imaging unit doesn't solve the problem, you may need to call a technician to troubleshoot the issue further.
It's worth noting that error code 041-340 can also be caused by issues with the developer housing, toner cartridge, or other components. If none of the above steps work, it's best to contact Xerox support for assistance.
2/27/2023 5:47:34 PM • Xerox Office... • Answered on Feb 27, 2023
0helpful
2answers

What does error code 99,013.00:49569 mean xerox 8570 color cube?

Process Drive Fault" Do you have another kit you can take from another printer. Switch the printer off. Swap out the kit with the one from the other printer. Turn it back on. If it clears the fault when the printer is ready put back the new kit
2/25/2023 6:29:35 PM • Xerox Office... • Answered on Feb 25, 2023
0helpful
1answer

Are refurbished Xerox 7760 imaging drums safe to use?

Refurbished imaging drums can be a good option to save money, but it is important to purchase them from a reputable source to ensure they are of good quality and safe to use. Some refurbished parts may not be manufactured to the same standards as new parts, which can affect the performance and lifespan of your printer. When purchasing refurbished imaging drums, look for sellers who offer a warranty or guarantee on the product. This can provide added peace of mind and protection in case the drum fails prematurely. Additionally, be sure to follow the manufacturer's instructions for installation and maintenance to ensure optimal performance and avoid any potential issues.
2/25/2023 3:33:49 PM • Xerox Office... • Answered on Feb 25, 2023
0helpful
1answer

On a xerox xc1250 what does a status code h3 mean and how do I fix it or reset it.

On the Xerox XC1250 copier, the status code H3 indicates a high-temperature error in the fuser section. This error occurs when the fuser unit gets too hot, and the copier automatically shuts down to prevent damage. To resolve the issue, try the following steps:
  1. Turn off the copier and unplug it from the power source.
  2. Wait for about 20 minutes to allow the fuser unit to cool down.
  3. Check the fuser unit for any signs of damage, such as cracks or burns. Replace the fuser unit if necessary.
  4. Check the power supply and make sure it is delivering the correct voltage to the copier.
  5. Plug the copier back in and turn it on.
If the error code persists after trying the above steps, it may be best to contact a Xerox service technician for further assistance. They will have the necessary tools and expertise to diagnose and fix the issue.
2/24/2023 10:08:52 PM • Xerox Office... • Answered on Feb 24, 2023
0helpful
2answers

How to solve the LL- 21 xerox wide format 8830

1. Check the user manual for the Xerox Wide Format 8830. This should provide instructions on how to troubleshoot and solve any issues you may be having with the machine. 2. Contact Xerox customer service for assistance. They should be able to provide you with more detailed instructions on how to solve the issue. 3. If the issue is related to a hardware or software issue, you may need to contact a qualified technician to come and repair the machine.
2/23/2023 9:47:19 PM • Xerox Office... • Answered on Feb 23, 2023
0helpful
1answer

Reset the forgotten Xerox workcentre 3225 admin password

If you have forgotten the admin password for your Xerox WorkCentre 3225, you can reset it to the default factory settings using the following steps:
  1. Turn off the printer: Turn off the printer and unplug it from the power source.
  2. Access the control panel: Press and hold the "0" button on the printer's control panel while turning on the power switch. Keep holding the "0" button until "Accessing Service Menu" appears on the display.
  3. Access the Diagnostics menu: Press the "Up" or "Down" arrow button until "Diagnostics" is highlighted on the display, then press the "OK" button.
  4. Access the Service Tools menu: Press the "Up" or "Down" arrow button until "Service Tools" is highlighted, then press the "OK" button.
  5. Reset the password: Press the "Up" or "Down" arrow button until "Reset Password" is highlighted, then press the "OK" button. Enter "1111" when prompted for the password and press the "OK" button.
  6. Restart the printer: Press the "Up" or "Down" arrow button until "Restart System" is highlighted, then press the "OK" button. The printer will restart and the password will be reset to the default.
Note that resetting the password to the default will remove any custom settings or configurations you have set up on the printer. It's also important to note that some models of Xerox printers may have slightly different steps, so it's always best to refer to the user manual or contact Xerox support for assistance if you're unsure about any of these steps
2/17/2023 1:42:01 PM • Xerox Office... • Answered on Feb 17, 2023
0helpful
1answer

Xerox Versalink C7025 error code 116-331

This error code could indicate an issue with the drum or fuser. Ensure that the toner cartridge/drum has been seated correctly, and if necessary contact a qualified technician or Xerox support to further investigate and resolve the issue.
2/14/2023 6:23:44 PM • Xerox Office... • Answered on Feb 14, 2023
Not finding what you are looking for?
Xerox ColorQube 9303 Printer Logo

36 questions posted

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Xerox Office Equipment & Supplies

  • Xerox Office Equipment & Supplies

Most Popular Question

wrong code 94 613

  • Office Equipment & Supplies
Loading...