Polycom SoundPoint Pro SE-225 Corded Phone - Answered Questions & Fixed issues
I have a polycom soundpoint
There may be two different conditions potentially causing this issue.
If type 1, a.k.a. "normal" Caller ID is turned on through
the local phone service, the name and phone number of the person
calling will be displayed on the SoundPoint Pro's LCD when the phone
rings; or, if you are on the phone and a call comes in on another line
which is not in use.
For the SoundPoint Pro phones to understand the signal from the
carrier, the Caller ID signal should be on the second ring. If your
local phone service sends the Caller ID information on the first ring
the SoundPoint Pro may not receive it and will not display the
information.
Check with your phone company to verify on which ring their signal is being sent.
This is the second.
The SoundPoint Pro phones may display no caller ID or display all
Zeros for the caller ID or only display one number all of the time.
These symptoms are all caused by the same issue, the inability of the
software to overwrite the call history which has become full. This does
not occur in all phones and replacing the phone does not always resolve the issue.
Work Around:
SoundPoint Pro SE-220 and SE-225 have a feature to clear call history.
Incoming or outgoing call history can be cleared by pressing Select then arrowing down to INCOMING CALLS or OUTGOING CALLS then press Select > Clear Call History.
Clearing the Call History should restore the normal function of the Caller ID Display.
8/12/2011 2:27:51 PM •
Polycom...
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Answered
on Aug 12, 2011
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885 views
MWI doesn't work on Polycom SE-225
The issue isn't exactly resolved. This appears to be due to an incompatibility of the Polycom Se-225 on our Meridian 1 phone system. But Converse handsets with MWI work fine. I have a partial solution by disabling the lamp (LPD on class-of-service), while leaving MWA setting. This allows the interrupted dial-tone when the user lifts the handset.
12/10/2008 8:26:37 AM •
Polycom...
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Answered
on Dec 10, 2008
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373 views
Polycom voicestation 300
are you sure this feature is not blocked on your line? check with another phone connected to the same socket if you can dial the same numbers
Upgrade failed
The easiest way to fix this is to have use TFTPD32 and set the firmware in the default directory so that when the phone boots it gets its DHCP with Option 66 from the machine running TFTPD32 and automatically pulls the firmware
Add an inline volume controller
Unless you are good a solder then you probably won't be able to do it. You wolud need to solder a potentiometer inline of the + voltage to the speaker. Or solder one inline with the existing one. Potentiometer = voltage control aka volume control.
11/19/2013 12:46:17 AM •
Polycom Lands...
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Answered
on Nov 19, 2013
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235 views
MY Polycom SE-220 was working fine, then line one
HI. sorry to hear that. Well, here's the solution
Settings should be changed, if it did not resolved the issue? check your coverage area and lastly go and seek a technician to have your device check and re evaluate the condition the mouthpiece or earpiece needs to be replace.
Please accept my solution..thanks
SONIM XP 3800 VOICEMAIL INDICATOR STAYS ON BUT,NO MESSAGES=?
TRIED POWERING OFF-PROBLEM STARTED 2/WEEKS AGO.
1. First, try resetting your phone by powering it off completely and then turning it back on after a few seconds. This can sometimes resolve minor software glitches.
2. If the problem persists, you can try contacting your mobile service provider and ask them to reset your voicemail on their end. They might be able to resolve the issue from their system.
3. Another option is to manually check your voicemail and listen to any existing messages. Sometimes, even if you've listened to a message, the indicator might stay on. By checking your voicemail and ensuring there are no unread messages, it might help clear the indicator.
If none of these steps work, it could be a more complex issue that might require technical support from Sonim or your mobile service provider. They should be able to provide further assistance. Let me know if there's anything else I can help with!
2/5/2024 4:27:32 AM •
Lands Phones
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Answered
on Feb 05, 2024
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22 views
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