Top 20 Polycom SOUNDSTATION2 AVAYA 2490 CONFERENCE PHONE EXPANDABLE (230516375001) Questions & Answers

Returned to repair depot for over the counter exchange. Paid 300.00+ for the service.

have you verified the proper COR has been assigned to the station?

call you dial intra office extensions?

what is happening when you dial?

try repalcing the adapter if u have another one.this should solve the problem.if it doesnt , the main board needs repair!!

it appears u have connected it to the epabx extension. when u try nos first & then press call, the unit dials the nos so fast that it does not understand ur access number (0 or 9) for dialling out.for this u need to give a pause between the access number ( 0 or 9 to get the dial tone for diallin an external no)this is available on the keypad as pause / redial & then out the number & press call.the prob should get fixed!

no tengo sonido

It needs to be plugged into a properly configured Avaya Definity digital port / wall jack. (NOT a regular telephone line as this can damage the polycom!!!) Does another Avaya digital phone work in that jack? If it does then call polycom for a RMA and eturn the phone under warrenty. If another Avaya digital phone does also does not work you need to check the PBX configuration or there is a wiring error at the jack or the PBX.

Constant red means it is set and ready to record messages after x amount of rings. Flashing red means you have a message. Please always include the model number is such questions and I can find you a manual. Polycom has lots! https://www.google.com/search?q=Polycom+phone+manual ..

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards

try this on the manual: https://www.google.it/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CC4QFjAC&url=http%3A%2F%2Fsupport.polycom.com%2Fglobal%2Fdocuments%2Fsupport%2Fsetup_maintenance%2Fproducts%2Fvoice%2Fvortex_ef2280_programming_guide.pdf&ei=Z_j_VNXZH4vlaqq-gdAH&usg=AFQjCNGMJQMh4hSijpy9ic619NkkmlKOPA&bvm=bv.87611401,d.d2s

are you sure this feature is not blocked on your line? check with another phone connected to the same socket if you can dial the same numbers

The easiest way to fix this is to have use TFTPD32 and set the firmware in the default directory so that when the phone boots it gets its DHCP with Option 66 from the machine running TFTPD32 and automatically pulls the firmware

Unless you are good a solder then you probably won't be able to do it. You wolud need to solder a potentiometer inline of the + voltage to the speaker. Or solder one inline with the existing one. Potentiometer = voltage control aka volume control.

HI. sorry to hear that. Well, here's the solution
Settings should be changed, if it did not resolved the issue? check your coverage area and lastly go and seek a technician to have your device check and re evaluate the condition the mouthpiece or earpiece needs to be replace.
Please accept my solution..thanks

You power supply is probably defective

Decrease the mic volume or move the ext. mics further away from the base unit.

Hi there,

Please explain your problem so i can help you.
Thanks

http://www.brennanit.com.au/UserGuides/User%20Guide%20-%20Polycom%20Soundstation2.pdf

Has this been fixed yet?

google speakerphone 210 manual for choices.