20 Most Recent Fisher and Paykel Fisher & Paykel Washer - Page 9 Questions & Answers

Hi,

If your washing machine will not fill, only hot or cold will fill or is slow to fill then read these tips. I have covered many of the things that can happen in these tips…


Washing Machine Problems No Water
http://www.fixya.com/support/r3880845-washing_machine_problems_no_water

Washing Machine Fix Washing Machine No Water
http://www.fixya.com/support/r3880533-washing_machine_fix_washing_machine_no

heatman101

Hi just read your posting.I need the model number of your machine, which is located on a sticker at the back of your machine at the top.Please reply with this information and I can help you rectify this fault.Looking forward to your reply.

www.casa.co.nz/.../SmartDrive-Parts-MW511,MWC11,GW511,512,611-25p.pdf

ww2.justanswer.com/.../2010-05-31_170211_GWL_11US_FandP_service_manual.pdf


www.rakerprivatelibrary.com/.../Fisher%20Paykel%20GWL11-%20517766.pdf

Please find above your service and repair manual, and supplements too.

Now below is a DIY troubleshooting website to help you this along with the manuals, will allow you to work through the troubleshooting steps, and isolate and repair your issue.
usually something like this is a sensor, a switch,or the main board, itself, whenever these units act weird, it's usually the main controller... has been power spiked, a common occurrence. Unfortunately one must work through the testing procedures as many symptoms appear the same, but have very differing causes.
http://www.washerhelp.co.uk/diy-repair-help_3.html
help above and below.
http://www.acmehowto.com/howto/appliance/washer/washer.php

dont know this machine first hand, but reset buttons if it has one is usually at the back of the unit or if opened up it will be attatched to the housing near the element. (You will recognise the temp. switches by wires attatched to it. If you see a push button normally in the middle of the thermostat, press on the button and listen for a click. Note plug must be pulled out and not just switched off for your protection.

You MAY have a faulty cold valve (Not unusual) Or low water pressure. If the machine will fill ok on 'hot' but has a problem on 'cold' then you probably have a faulty 'cold' valve.
Do not change wires to 'hot' valve, as there is a difference..
Good luck....Nomess

This sounds like an issue with the Motor Controller Module and/or Display Module. Unplug the machine then let it sit for at least half an hour to eliminate the possibility of an electronic glitch. Check the wire harness connection between the Motor Controller Module and Display Module if the problem is not addressed. Remove the 2 screws from the rear of the console then raise the console for access to the Motor Controller Module, Display Module, and associated wiring. Check to make sure the wire harness is intact and and fully inserted to both. The connections must be snug fit and corrosion-free. Reseat the connections several times to clean off dirt and corrosion build up in the connectors and terminals.

Consider replacing the Display Module if the problem still persist then the Motor Controller Module if the problem is still not addressed.

You don't have to accept or reject and rate this post to add information or post comments and follow-up questions. Accepting a solution does not stop you from communicating with an expert. You can continue communicating with the expert as long as you need assistance regarding the issue stated herein.

It does mean a thing and it is fault code 62 which means a pump over-current fault. The pump motor is drawing excessive current most likely due to a short circuit. Do not run the machine until the pump is replaced; otherwise you will damage the Motor Controller Module and will cost you further repairs. You can purchase a replacement for the pump here. Select the model of your washer then the drain pump.

Unplug the machine, drain the water from the tub then lay the washer on its back on protective material. Ensure that the washer is slightly raised at the top to prevent residual water in the tub from spilling out. Remove the base panel by easing the tabs, located at each corner, with long nosed pliers, then pry the panel off using a flat bladed screwdriver.


Disconnect the pump connections. Turn it towards the front of washer until the pump retaining clip prevents further turning, then release the pump retaining clip by pulling it away from the pump.


Turn it further until the pump disengages. Make sure catch residual water in the pump sump that will spill out when the pump is removed. Install the new pump in reverse order of the removal steps.

Hi just read your posting.Is the machine draining any of the water?If it is not draining then bail some of the water out with a small bucket or pot, just enough so you can look under the machine without it leaking everywhere.Now when you are looking under the machine look to the front right and you will see a red or black fan.This is your pump.Turn the fan clockwise and anticlockwise a few times to loosen it if it is jammed.The fan should turn freely.If the pump turns freely then put the machine back on its feet and select a spin cycle and push start.The machine should now drain the water and then it will spin.Please reply on how you got on or if the machine still does not drain.Looking forward to your reply.

the clicking noise is the relay trobes in the lower pc board have it replaced

Hi.

Disconnect power and remove water from tub, then restart the machine.

If machine does not cycle with lights on, then inlet valves, pressure switch, motor and pump must be tested before going for control board.

If there is no power at all, then it is probably the control board. There is a fuse on control board (it is soldered, I am afraid). This is tested reading Ohms with power off. If circuit is open, de-solder and replace, or replace timer board.
Often it is possible to spot timer board faults at a glance.

If after disconnecting, cycle starts again, fills regularly, then stops before spinning, check drain system, pressure switch and lid switch.

Hi just read your posting.Please reply back and tell me which lights are flashing.This is an Error Code and it will let me know what is wrong with your machine.On the row in which the lights are flashing ,starting from the left to right which ones are flashing,Is it the 2nd and 4th or the 1st and 6th ---etc---?Please reply back with additional information on the lights and I am sure I can help you rectify this fault.

Hi this is an out of balance fault the out of balance switch is hidden under the main motor controller which is under the main key pad

Hi if you can see the water leaking from the base of the pump pump needs replacement better to do now than later when pump fails and takes out main board :)

The flashing of the Rinse LED, third LED from right of the Wash Progress LEDs, indicates error code 04 which means the Motor Controller Module has difficulty communicating with the Display Module. Unplug the machine then remove the 2 screws from the rear of the console then raise the console for access to the connection between the Motor Controller Module and the Display Module.

Check the connection between the two and make sure the connectors are corrosion free and sit snugly on the terminals. Reseat the connections several times to clean off dirt and corrosion build up in the connectors and terminals. The Motor Controller Module needs replacing if the connectors are clean and snugly connected to the terminals but the issue keeps on recurring.

Hi Damian just read your posting.Your fault on your machine is the out of balance switch is faulty.Do you still require help?Please reply and I can guide you throe the repair of this problem.

Hi just read your posting.Did you remove any wires to the control module which is located under the top panel when you replaced the bearings.Now did you put the cold inlet hose to the water valve marked with the letter C and the hot to H ?These letters are next to the valves.Have you got the Efficiency option button?Can you select a manual water level instead of just an auto fill?Have you tried to put the machine throe a spin cycle?Do you hear any water coming into the machine at all?Please with additional information to these questions and I am sure we can rectify this problem for you.

sounds like your motor controller is faulty.the sharp click u heard was the fuse on electronic board popping. unfortunetly there is no reset button. u might need a new controller.if u r not comfortable working with electronics it would b best to ring a repairer in your area. please reply 4 more help

this is what we call a user fault : you may also hear a series of beeps as well usaly idicates hot water is not detected this may occur when warm or hot is selected solution make sure hot water is avalible to machine

i have come across this problem before ,yes the pump is apart of the switch mode power supply in motor controller,the motor controller also changes the speed of the pump by altering the hertz range ( for lint rejection) unfortunatley you will have to replace motor controller ......to solve this problem

yes likely to be drain pump ...more than likley obstruction ( foreign debris in pump chamber)