20 Most Recent Arris 3360 AT&T DSL Modem - - - Page 8 Questions & Answers

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SSID

Hi John,The SSID is either broadcast or sheilded, depending on whether the owner wanted to broadcast it or not. Many people often choose to shield the SSID as another layer of security for their WiFi. The SSID is needed to recieve a prompt for security keys, so without the SSID, you're stuck to look for another WiFi signal.If the WiFi router is accessible to you - that is; you own it - you can access the router's setup page via any computer that is either 1) physically connect via network cable, or 2) connected via WiFi. You will need to point your browser at the router's setup page - often 192.168.0.1 is used. You will be prompted for a username and password. You didn't provide the model number of your router, but according to this Arris Router manual I found, if it was not changed from the factory default by the user - it will be "admin" and "password" (without the quotes). From here, you would go to the wireless settings to read or change the SSID and security settings.If the router refuses the admin / password credentials, that means that it has been changed from the factory defaults. It will not be possible to view the router settings, but you can return the router back to the factory settings by locating the reset button on the device itself. With a paper clip or ball point pen, press and hold the reset button for several seconds, then release. This will remove all customizations to the router settings. Using the manual as a guide, you can edit any of the settings as desired, but you should at least change the login password to something unique and set the WiFi security to WPA with a security key (word) that does not appear in the dictionary. Use WEP security *only* if there is no other type offered, as WEP security can be hack in under a minute or two by computer. As you can see, not broadcasting the SSID provides an additional layer of security. You can broadcast it is you wish. Finally, record the the IP address, username, password, SSID, security type and key and attach to the underside of the router. Should you forget the info needed to access it in the future, you'll find everything you need on the label.I hope this helps & good luck!
1/29/2013 11:20:59 PM • Arris Computers... • Answered on Jan 29, 2013
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No ethernet cable connected

Im not sure what you mean if the ethernet cable is not connected ?Connect it !! You will have to open up your network connections. Click start control panel network connections this may vary depending on your operating system look for local area connection if you see a red x or a yellow exclamation or question mark you will need to update or install the driver or it could be firewalled. Click start control panel administration tools computer management device manager look for network adapters + expand Ethernet driver if you see a yellow Question / Exclamation mark ? ! or a Red X you will need to update/reinstall the driver for the device Make sure you Ethernet/internet is enabled in bios. Restart your computer during the boot up process you will see on your screen a certain key to press to enter set up (BIOS) press and hold that key to enter bios using arrow keys scroll to intergrated peripherals look for SiS On Chip Pci Device press enter make sure its enabled then recheck the driveri t should be there k the driver it should be there make sure its enabledPci device arrows key scroll to nstalled if you computer came with a motherboard disk the driver could be on it or this disk provided by your ISP provider Internet Service Provider or you might have to download one http://download.cnet.com/wireless-atheros-ar5b91-7/3000-2112_4-202570.html http://download.cnet.com/Realtek-RTL8139-Family-PCI-Fast-Ethernet-NIC/3000-2112_4-91313.html if these packages are not the right http://download.cnet.com/2000-20_4.html On the home page you should see a search tab just type in what you are looking for tick in the box for windows software or all software box IE: Motherboard name Wireless or Ethernet driver you might have to try a few times to get it right Hope this helps.
12/11/2012 3:00:46 AM • Arris Computers... • Answered on Dec 11, 2012
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Disconnect wifi on router

if u know ip of ur modem (usually 192.168.1.1)enter that ip into explorer then go to submenu wireless then disable wireless
5/23/2012 6:22:10 PM • Arris Computers... • Answered on May 23, 2012
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