20 Most Recent Arris 3360 AT&T DSL Modem - - Questions & Answers

Troubleshooting your Internet connection and modem CenturyLink

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Arris 3360 AT&T... | Answered on Sep 02, 2017


Here's the thing...if the modem is unplugged, and you press the "Reset" button, or any button, nothing will happen because the modem is UNPLUGGED.

When you plug it in again, there is usually a few minutes or so during which time the lights will blink. Eventually, when the DSL connection is established, the blinking should decrease. But, there will always be some blinking going on to indicate that data is being transmitted.

If the "Ethernet" light is blinking, then a computer that is plugged into the router is transmitting/receiving data. If the "Wireless" light is blinking, then a computer that using a wireless connection to the router is transmitting/receiving data.

If a red light blinks, then that usually means the DSL connection has been broken. When that happens, for whatever reason, the modem will automatically begin its initialization routine and will continue to do so until connection has been established. During that time, LEAVE IT ALONE.

If you uplug the device, or if you press ANY button while the device is attempting to correct itself, you can cause permanent damage.

So, you are correct. It's not a problem. I'm sure you've heard the phrase "If it's not broken, then don't fix it." There's a lot of truth to that.

I hope this helps.

Arris 3360 AT&T... | Answered on Jul 04, 2014

From a quick look at the specifications, it does not appear that that model offers built in WiFi; thus it would not have a WPS button. In addition, I would caution you against using/enabling WPS on any device, as that protocol has been compromised.
As for solution and recommendations -
Obtain a different model from your service provider with the features you require, or obtain an off the shelf WiFi-capable router from an electronics department. This modem would be able to connect to only a single device without the addition of a router; perhaps that fills your needs but I suspect you will want more than that.
If you choose to obtain a router, you will still likely not have a WPS button - because of the security concerns most if not all of them are off the market. No worries though, many manufacturers offer very simple setup alternatives to WPS - sans the known security risk.
Hope that helps you out!

Arris Computers... | Answered on Nov 04, 2019


Arris Computers... | Answered on Oct 01, 2019

mines in the trash, they keep going bad the shorting out an causing the modem to go dead.

so bought my own (got 2 for backup)

no battery is bliss.

or did you mean at garage sale you find a ROHS batt laying on table (that I threw out, LOL) and wonder what it is.?
its a battery and most times no good.

or did you mean you have a modem the battery is dead and wont to buy a new one, and ebay is off line today, that it?

most of these are for VOIP, telephone, use with lost of AC power.
I cut all landline here, and that. so no batteries there. here.
but they are only found on ebay. for sure not in TARGET or Bestbuy.

here go to ebay
then in the search box, type your model model number
eg: ARRIS TG1682G
then at the end type battery.

Arris Computers... | Answered on Jun 07, 2019

Try or Make sure that your pc is connected directly to the Arris TM602G modem and not on a router.

Arris Computers... | Answered on Jan 10, 2019

Shut down your router and disconnect all the cables including power cable and press power button of router for 60 seconds and connect all the cable and connect it to the computer and check

Arris Computers... | Answered on Dec 17, 2018

Have you checked the manual to see if it needs to charge? If so, maybe a day and it should go out.
Or search the model No for that info.

Arris Computers... | Answered on Oct 24, 2018

get a different receiver and that should fix the problem

Arris Computers... | Answered on Sep 21, 2018

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