20 Most Recent LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac - Page 3 Questions & Answers

The have replacement stylus's available through customer service. Call them and order one. The number is 1-800-701-5327 or email them on their website, under Customer Support. Best of luck. I am in need of a new stylus too so I will be calling in the morning.

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya. Please take a moment to rate this solution.

We had the same problem and I found the speaker was broken. Radio Shack part # 273-0092 is almost a direct replacement. Under $4 and works like new now.

Sound like you need a new video card.

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

The following are instructions for calibrating the Leapster™ handheld.(1) Insert a cartridge, turn the unit on and wait for the sign-in screen to appear.(2) Hold down the Home, Hint and B buttons simultaneously.(3) When the screen changes, press the A button.(4) Using the Stylus, touch the center of the targets...hope this will hel;p you...Thank you....

seems like a bad connection inside maybe the ribbon cable is a little loose (from being dropped, movement from playing etc...) if its under warranty i'd send it in to get fixed if its not then you have nothing to lose taking it apart yourself (with no power supplied to it of course) and see if you can find anything loose. If the game is still visible and the wires are seperate i would check the ones leading to your backlight.

I've looked all around and can not find a replacement screen that you can buy. If you have a warranty on it, you may want to use it. If you do not, try contacting LeapFrog and see what you can do.

Their contact site is http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/ask.php

Their phone number is : 1-866-334-LEAP (5327)

Hope this helps. =)

the pen may need to be recalibrated. go to www.leapfrog.com to get directions to follow.

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Hello,

Below is a distributor for Leapfrog in Australia. They should be able to assist you.

Funtastic Toys
Telephone 1-800-660-655
Email: info at funtastic dot com (This is spelled out to avoid bots from accessing the email address.)
url: www.funtastic.com.au

If they cannot help the main number in the US is 1-800-701-5327. If you cannot access 800 numbers the main US corporate number is:
(510) 420-5000

Thanks for using Fixya.

You answered your own question the calibration seems to be off big time

Try this web site http://www.gradware.com/product/view/950905?sourcecode=gwce&promocode=ce02&utm_source=GoogleBase&utm_medium=CompEngine&utm_campaign=ce02&ci_src=14110944&ci_sku=950905 or ebay. I’m happy to assist further over the phone at https://www.6ya.com/expert/steve_adeb887ae4e1e688

Here would be a good place to start.

http://www.leapfrog.com/en_gb/new_home.html?utm_source=google&utm_medium=cpc&utm_term=leapfrog&utm_campaign=Pure%20Brand&gclid=CNmV9ouWo50CFZoU4wod1Fyk2g

They recommend that you try cleaning the pen. Unplug the stylus pen and wipe both the plug and the jack with a dry cotton swab. On most LeapPad systems you can remove the pen via the battery compartment.

If the pen still does not work you can order a replacement stylus pen for $5, which covers shipping and handling.
Simply call Consumer Services at 1-800-701-5327, and order a new pen.

Hope this helps. Please let me know if I can help you with anything else.
JimmyC

When turning the unit on, hold down the "?" (question mark) and then it will give you the oppertunity to calibrate the screen.

hold down the "?" (question mark) when you turn the unit on. Then calibrate the screen. It fixes the issue.

Call customer service and ask them to send you the correct one.

The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1