20 Most Recent LeapFrog LeapPad Learning System: Scooby-Doo and the Disappearing Donuts (708431300330) Questions & Answers


Hello Laurie
Im not sure if you ultra leappad is the same as a Leappad 2 explorer
but heres a clip that might help you.
https://www.youtube.com/watch?v=akMrzpvJq-g

Reply to let me know if this helped.

LeapFrog LeapPad... | Answered on Feb 22, 2015


Will take it to the apple store

LeapFrog LeapPad... | Answered on Dec 17, 2014


Internal means inside. An internal battery is a battery located inside the device. To get to the battery one has to open a battery compartment or loosen some screws to remove the back.

LeapFrog LeapPad... | Answered on Aug 05, 2014


I just had the same exact problem. We followed the leap pad recommendations for cleaning the stylus connection. Then we used a q-tip to clean the cartridge port and blew into it. Now it works.

LeapFrog LeapPad... | Answered on Jun 15, 2014


Blow the cartridge opening out with a blowdryer.

LeapFrog LeapPad... | Answered on Jun 15, 2014


download leapfrog from internet click on save>run>2click>install

LeapFrog LeapPad... | Answered on Feb 06, 2014


it might be damp, try taking battries out of the unit then wrapping in a towel and leaving it in the hot water cubbord for a few days.

LeapFrog LeapPad... | Answered on Aug 13, 2013


An RMA number would be provided to you by the customer service representative at Leapfrog Enterprises if you were sending back your LeapPad for repairs. RMA stands for Returned Merchandise Authorization.

LeapFrog LeapPad... | Answered on Jan 14, 2013


It could be one of several things, a system reset, a firmware update but it sounds like a screen cable has become disconnected or similar fault. Before doing anything, is it still under warranty, if so its best to go back to the vendor or leapfrog and request an exchange. Here's the url to their support page.

http://www.leapfrog.com/en/pages/support/product_pages/LeapPad.html

If the warranty is out of date, then its down to dismantling the pad and looking for ribbon connectors which may have come adrift.

LeapFrog LeapPad... | Answered on Jun 03, 2012

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