Top 10 Bugaboo Cameleon Jogger Questions & Answers

You can go to www.stroll-air.com and purchase a handle bar cover.

My daughter has just brought me a Bugaboo which is 25 months old (one month out of warranty) and after several hours work I have figured out the problem.
The reason that this seems to occur after a year or so is, I believe, related to the fact that the housing in which the white button sits is made of thermoplastic and is not dimensionally stable. For the button to work properly both the circular hole in which the button sits and the button itself must be circular and the button must be very slightly smaller in diameter than the housing. If either of these are slightly distorted the button will stick.
The other thing to know is that when the cradle is off the chassis the button will always be in the 'in' position. What pushes it out is the pressure of the part of the chassis on which the cradle sits when you push the cradle onto the frame (you can demonstrate this by getting a screwdriver or thin dowel) and pusing down on the plate within the socket on the cradle that sits on the chassis - when you do this the button will pop out and when you take the pressure off it will pop in again).
If when the cradle is attached to the chassis the button is not out, give it a few quick sharp presses on one side to make sure it isn't binding on the plastic within it sits.
This should releases it.
The cure? You need to dissamble the button assembly and spray some silicone lubrication or similar and make sure the various parts are working smoothly. Also you need to check to see if the white button is binding on its black housing. If it is, then carefully use some wet and dry paper or similar abrasive on the circumference of the button until it stops binding
Having figured out how this works I have to say that I consider the mechanism to be a very poor one considering the price that is charged for Bugaboos. If they took a little more care and made sure the button and housing wouldn't distort with age and bind, the problem wouldn't exist.
Hope this helps. .

Hi,

If you visit www.bugaboo.com you can download the instruction manual from the 'Service' section.

I hope this helps.

You can find the user guides on the Bugaboo website.

https://www.bugaboo.com/US/en_US/support/product-information-strollers

Well the best solucion is to cross shoulder straps and buckle it like that because soon they will learn how to take them of if you don´t do these: The straps have to be criss crossed on there chest  Hope these helps

Go to www.buggypitstop.co.uk they are the only company that repairs bugaboo chassis

Go to www.bugaboo.com they have pdf owners manuals for all their product and they are actually quite easy to understand, Unlike some of the Chin-glish horrors I have seen. Simply there's a wire clip on the frame stub where the wheel axel inserts, Squeeze the clip and the wheel comes off.

The large white buttons you push in are the problem. You can buy them. I found them at www.babycare.nl/spare-parts-bugaboo-cameleon-c-34_124_153.html

Do you mean the tilt buttons? If so you need to disassemble the buttons, which can be done with two screwdrivers one a thin slot type the other a phillips. Here's the process: 1. Behind the white button is a screw. Remove it using the phillips screwdriver. 2. You'll now have a black housing with a white button held in by three white tabs. 3. Free the white button from the housing by pressing inwards on each of the three tabs with the slot type screwdriver. 4. You'll now have a black base, a spring and a white button. 5. Sand the circumference of the white button evenly until it slips easily in and out of the black surround. A little silicon spray is a good idea. 6.Reassemble and repeat for the other side.

I've attached my "How to Fix" Usually a "loose" side means both locking pins have broken. If you or any future readers find this useful please tick the box saying so and rate it. If you find it hard to understand please let me know.
Bugaboo handle issues can be caused by faults in either the release buttons or the hubs and the first job is to try and diagnose the part causing the fault.I'll describe how the locks work then go into more detail on each part.

Two aluminum lock pins sit in channels of the inner hub and extend into pockets in the outer hub, locking the hub. These lock pins are retracted by the rotation of a plastic disk connected to the ends of the lock pins by two small plastic pins on the disk.A wire rod that clips into the disk and runs up the handle to the release button rotates the disk when pulled up buy the release button.There are two versions of the release button.The older pull up knob type and the newer rocker button type. Both versions pull up the wire rod via a plastic block clamped to the wire rod. A compression spring sits above the plastic block keeping it in the downward lock position till upward moment from the release buttons unlocks it.

A lot of locking problems are just poor lubrication so before you start opening parts, get a can of Silicon Spray (Bugaboo use to include a can in their maintenance kit).Any hardware or Gas Station will sell it. Don't use Oil based lubricants like WD40 the main reason being they stain fabrics. Remove the seat unit and lay the stroller on its side faulty hub down.Now look on the inside edge of your handle where it joins the plastic hub, you'll see two slots in the plastic hub and a wire rod in the lower slot.Spray into this slot so lubricant flows down inside the hub.Now wipe off excess with a paper towel and work the release button a few times.If you are lucky your handle now works.

No luck?Then we have to see if the fault is in the hub or the release button.Press or pull the release button while watching the wire rod in the lower slot.It should move 6 to 8 mm.If there is a resistance to this, the hub is at fault.If the rod seems to move freely but the hubs remained locked try pulling the rod a bit further up with a small pair of pliers.If this releases the hub you have a release button fault.If the hub is still locked the fault is in the hub.

Release Button Repair
The old pull up release button is easy to open, a single Phillips screw holds it on and in being so simple makes it unlikely to be your fault.
The rocker button release is not so easy.The left side is part of the brake lever assembly.Remove the two Phillips screws and the inner half of the assembly will come off rocker button attached.The brake lever, inner brake release button and spring will be loose so carefully place aside in a small container till ready to reassemble.The right side has no screws it just clips together.Use a small flat blade screwdriver to pop the joints on the front and back edge's, the inner plate with rocker button attached will come free.There is a metal plate sitting over the hole the rod is in.Take time to remember how it fits in the hole and the angle you take it out.This will make putting it back much easier. The wire rod runs though a white plastic block clamped by an inner metal block with two inset hex screws.The hex key is 0.05 inches or a 99-20 if you have Xcelite hex drivers.Adjust the rod by pulling a few mm though the block and relocking.Don't take up any more then required to unlock the hub other wise the locking rods won't fully engage in the hubs when locked.

Hub Repair
1/. Remove the capped star lock washer. This is the hardest part of the job. Most people try to leaver this off in the hope of re using. First problem with this is you will mark or damage the surrounding plastic, second problem is star locks are not intended for reuse and will never hold as well as when first used. This is a safety issue so I supply a free one with the other hub parts I sell. To find your own Google "Bak-Fin" and go to www.bakfin.com/starlock/domedcap.html , you need the number 8 Domed Star Lock email them to find your local supplier or just check out your nearest supplier of industrial fasteners. Quickest way to remove a capped washer is to carefully cut a slot in the dome with an angle grinder and then use a large screwdriver to carefully prize one side up so you can fit another screwdriver under the star lock.Note the walls of the aluminum hub axel are thin and easily distorted,make sure you only lever the capped star lock and not hub axel.Use one screwdriver as a support and another to lift off the capped star lock.Note it is best to open and repair one side at a time, so your moving and flexing one side of the handle does not dislodge parts in the other side.The hubs and disks are mirrors of each other and not interchangeable the locking rods are interchangeable.The side with the brake lever is left The Bugaboo parts will have an "L" after their serial numbers.

2/.Check the hubs for wear.If too badly worn or damaged you will have too much movement in the locked position.The Frog, Gecko and Chameleon use the same plastic hub so find another frame to salvage hubs from.They are held in by a single aluminum rivet.
The disks have two plastic pins that move the locking rods in and out of the inner hub. Locking into and out of the outer hub.You need to either repair the disk by drilling out the pin stumps and finding a replacement metal screw you can fit /glue in.Or (my preferred choice)have a new metal disk fabricated that will last a lifetime.The locking rods can only be replaced,either by ones salvaged from another frame or new laser cut copies.I prefer the copies as they have been cut from stainless steel.


3/.Reassemble handle locking hub and check operation.If wire rods seem to be in the incorrect position, loosen the top plastic fittings where the handle extends from by removing the small self-tapping screws (note I'm now finding some frames now have pop rivets,drill them out and replace with self tappers) and wiggle things into alignment.(I use a small amount of the silicon grease used for taps to give a smooth action)If all is working well fit the new capped star lock on the hub shaft and tap home. To protect the dome finish I use a large socket from my socket set and an old rubber washer from a toilet cistern.Repeat operation on the other side.

I can't emphasize enough the need to keep Bugaboo hubs well lubricated with silicon spray.They have to endure incredible forces from the handle.To give you some idea, a crow bar of the same length can pull six inch nails out of hard wood!

I do have parts available: laser cut metal disks with stainless steel pins, replacement-locking rods in stainless steel and capped star lock washers. You can contact me at[email protected]