20 Most Recent Brother MFC-5440 Printer Questions & Answers

Try downloading the latest firmware. Ti might sort it out for you.

While there may be ink in the cartidges, your printer is getting a signal from the cartidge that it's near empty. There is no real workaround for this; you just have to replace the cartridge(s). If you use a LOT of ink, you might consider installing a CIS (continuous ink system) now made for most printers. You will save a lot of money over time.

What you describe is typical.

The first thing I would try is to fix the corona wire. Here is a link to Brother's website outlining the process (clean corona wire).
What you need to do is pull out the drum and look for a blue tab on the top of the cartridge. Slide that tab back and forth along the wire and see if that clears things up.
I have had some luck cleaning the drum when I get black streaks but I have also hear this can be dangerous and make the problem worse.

try to clean the prinhead 2-3 times,if the problem persist you need to change the print head

Ivan, see if there are some paper clips or other similar objects stuck somewhere around the paper rollers. There are micro-switches around the rollers, you may want to take a brush and clean up any dust buildup that may be causing these micro-switches to trick the printer into thinking that there's a paper jam of some kind

Follow these steps to stop the "unable to clean" message

-Turn Machine off
- Switch on the machine while holding down the "menu"button until all the leds are flashing on/off. Now you are in "maintenance" mode.
- press 80
- press the "mono start" button several times until you see "purge: xxxx"
- press "2783" in order to reset the purge counter. You will see: "purge:0000"
- press the "stop" button.
- press "99" to exit the maintenance mode

You can download the manual as a PDF here: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_top.html?reg=us&c=us&lang=en&prod=mfc5440cn_all
Select language and search.

Usually the unable to clean message means that either the printer has a mechanical problem or some foreign object is inside the unit. Open the scanner cover and check for any foreign objects.

Then transfer any faxes in memory off the unit to a different fax machine or computer. Press Menu/Set 9, 0, 1 to check for faxes. If there are none, unplug the printer from the power source and leave it unplugged for several minutes. Then reconnect the power cord and see if the message repeats. (If you need to transfer faxes see section 11-4 (page 132) of the manual, see the above link. Unplugging the unit will lose the faxes in memory.)

I hope this helps. If the message repeats, the unit probably needs service.

Cindy Wells

try this may do it.


Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

You may be able to select black only from the driver properties
One of the options is to use grey scale

goto printers right click on the printer Properties you may find the option within those settings
NOTE however, each time you switch the printer on it may use the colour as it starts and calibrates
Heres a link to the user manual http://welcome.solutions.brother.com/bsc/public/eu/gb/en/doc/manual_index.html?reg=eu&c=gb&lang=en&prod=mfc5440cn_all&dlid=&flang=English&type2=-1
direct link to the manuals For basic information about the product. http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000240/BH3_UkEngSoft_D.pdf Software User's Guidehttp://welcome.solutions.brother.com/BSC/public/files/dlf/doc000075/BH3FB_UkEngUsr_B.pdf

• If this solutions solves you problem, please do not forget to rate my solution.
• If not, then please comment back so I can help some more

Hi there
Good luck
With some Brother printers you can try this.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Hi
I have put a PDF files on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/Brother-MFC-5440CN-MFC-5840CN-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
All files on my website are only there for a limited time

Open the scanner cover and remove any
foreign obstacles from inside the MFC. If the
error message continues, please follow the
steps below before disconnecting the MFC so
you will not lose any important messages.
Then, disconnect the MFC from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Check whether the MFC has faxes in the
memory
1. Press Menu/Set, 9, 0, 1.
2. If the MFC has no faxes, disconnect the MFC
from the power source for several minutes
and then reconnect it.
—OR—
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
—OR—
You can forward the faxes to your PC. Please
see Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Black Start.
5. After the faxes are transferred, disconnect
the MFC from the power source for several
minutes and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set,
9, 0, 2 in Step 1.
Transfer faxes to your PC
You can move the faxes from your MFC’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using ▲ or ▼, select PC Fax Receive, and
then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
—OR—
To keep all faxes in the MFC’s memory,
press 2.
4. After the faxes are transferred, disconnect
the MFC from the power source for several
minutes and then reconnect it.
(For details see Using Brother PC-FAX
software on page 5-1 in Software User’s
Guide on the CD-ROM.)

These steps is on user manual.

Maybe you can try reinstalling the driver or if the cartridge was bought from 3rd party, you might want to buy one directly from the manufacturer.
Good Luck.

You have the wrong driver loaded. or your driver has been coppurted. Uninstall and reinstall drivers and software. Check to make sure you have the right drivers first.
Good luck

Some machines have a scanner head lock to prevent damage when moving the machine, see if your machine is one of them and unlock it.
You may need to calibrate the printer and the scanner.
Good Luck.

Some machines have a lock so the scan head doesn't get damaged, make sure that it is unlocked if your machine has this feature.
Does the color cartridge have ink as well, as some machines do not print if eather of the cartridges is empty.
Good Luck.

Try removing the paper as it may be easier to grab and move while empty.
Good Luck.