20 Most Recent Hotpoint Aquarius WF220 Front Load Washer - Page 3 Questions & Answers

Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. Anumber of different washers will stop if there is water still in the drum.
Here are my complete, general pre-typed guidance notes for checking both the filter and the motor ;-0)
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Hi from retired Englishman in SW France,

I would strongly recommend a replacement belt; the old one is only likely to come off again.
Here are my general, pre-typed(!) guidance notes-
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Belts are not expensive- sorry I do not know how much yours would cost- and are easy to be changed by a competent person:-
REMOVE POWER FROM THE MACHINE AND REMOVE THE BACK.
The motor support bolts should be loosened and the old belt removed. Often putting the new belt on is a bit of a struggle, even with the motor 'loose', because it is new and smaller!
Once on it should be tensioned by pulling the motor against the belt firmly- but not over tight- and the motor support bolts tightened.
ON NO ACCOUNT SHOULD ANY FORM OF LEVERAGE BE USED TO TENSION THE BELT. THAT COULD LEAD TO DAMAGE TO THE BELT, MOTOR AND BEARINGS- EXPENSIVE!

Hope this is your problem solved.
Good luck,
John C

Hi from retired Englishman in SW France,

There is no pump for pumping water into a washer; filling is done by the pressure of the supply and controlled by valves, one valve for just cold water fill and two independant valves for hot and cold fill.
Are you sure that the water supply hoses are not kinked or squashed? If they are not and yours is just cold fill then the valve is possibly malfunctioning, the control PCB is faulty or there could be a wiring fault.
If it is hot and cold and neither are filling, it could be the control PCB is faulty or there could be a wiring fault again.
Once you have confirmed that the water supply IS actually available (turn off the taps, unscrew the hoses from the washer then turn each tap on a little and gently until some water comes out. If it does screw them back. If it doesn't find out why!) you will need to call a service engineer ;-0(
Sorry cannot be of more assistance.

John C

Hi from retired Englishman in SW France,

My advice is to first start with checking the balance of the washer then consider the last paragraph of my notes below. It is possible that the drum or motor supports are malfunctioning or there is a problem with the belt drive. You would need to take the back off to see obviously- but with power removed first ;-0)
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It is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly.

Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine (sorry about my UK spelling!) and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has not cured the problem it is possible that the internal drum suspension is malfunctioning.

Good luck,

John C

My guess is heating element, if its broke it wont heat water and because the thermostat does not detect hot water the machine does not move onto next step. i suspect you will not be able to do a prewash.
Part cost ££20 to £30
My machine has same problem but im struggling to pull out the eliment.

Hi,

When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front load washers can make..

Washer Problems Washer noise when spinning

heatman101

If the belt is installed so that it turns in the wrong direction, or goes over the pulleys in the wrong order it will just flop off; much like a vacuum cleaner belt. Double check that you have routed the belt correctly.

Assume belt not fallen off .Fit new motor brush kit parts about £18....

Hi.

Please read the solution in the article below:

If you have no spin ...

Regards.

Ginko.

The rate of flow leaving the washer cannot be adjusted. Make sure the drain hose from the washer has an air gap around it when installed in the standpipe. If it does have the proper air gap the standpipe is to small or clogged up. Building codes here require a 2" standpipe. Here is a link that should help http://mediasuite.multicastmedia.com/player.php?v=f7zxcfd7

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

old belt may be streched replace it and it should be ok first make sure there in no water or oil leaking onto the pulley wheel thankyou

Hi,

If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.

if you dryer is gas check out this gas no heat tip....

If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.

check out this electric no heat tip...

heatman101
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You need to replace the agitator coupling. It has become stripped out. Here is a link to the part you need.

Remove lower rear panel of washer.
Locate and remove the large black hose fastened to bottom of drum.
Remove and clean plastic filter inside hose.
Reassemble in reverse order.

H20 indicates a water supply problem.
Check the water pressure, check for restricted hose/s, check the filters in the inlet valve/s.