Hotpoint Ultima WF865 Front Load Washer - Page 2 - Answered Questions & Fixed issues


Hi from retired Englishman in SW France,

Indesit (Hotpoint, Ariston) 'F05' indicates 'pump block'.
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hotpoint Ultima... | Answered on May 09, 2014 | 204 views


Hi from retired Englishman in SW France,

Here are the instructions to clear the 'test' depending on the date code:-

Date code 39 March 2005
Press start/cancel until ALL LEDS are lit
Press both start/cancel AND on/off together until 'dOFF' is displayed

Date code 39 March 2005 to date code 42 June 2005
Press the cancel button and the machine should return to normal

Date code 43 July 2005 onwards
Press both start/cancel AND on/off TOGETHER with top left option button until 'dOFF' is displayed.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hotpoint Ultima... | Answered on Jul 13, 2011 | 99 views


Hi from retired Englishman in SW France,
(Quote)
Error code H20
If the machine is not in the demo mode and this error is displayed it means there is no water being supplied to the machine.
To cancel press and hold start/cancel then press again to cancel the drain and the machine should now be reset and display 'ON' as usual.

If your machine IS in demo mode come back to me and I will tell you how to get back to normal mode - it's too long to put in this solution ;-0)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

Hotpoint Ultima... | Answered on Jun 27, 2012 | 285 views


Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Hotpoint Ultima... | Answered on Feb 23, 2011 | 35 views


That code means "Wash Thermistor open/short circuit - book a washing machine repair"

Hotpoint Ultima... | Answered on Feb 06, 2011 | 69 views


It should work with a cold water supply WF865 hotpoint if it has one connection on the back it is a cold fill machine all new machines are cold fill only hot fill has gone now. hope this helps.

Hotpoint Ultima... | Answered on Dec 28, 2010 | 106 views


H20 does indicate a problem with water suuply, if you are satisfied that water is present at the inlet valve, then I would suggest that the valve is faulty, or is not getting a power supply ot it.
You need to determine if the valve is getting power witha test meter.

Hotpoint Ultima... | Answered on Dec 12, 2010 | 158 views


Remove the rear panel of washer, and tilt washer forward away from you with someone to hold it steady.
Fit the belt round the motor pulley first and slowly feed it round the drum pulley turning the drum pulley at the same time,
It will be very tight, so watch your fingers.
It may seem to be too small, but persist with it, and it will go on.

Hotpoint Ultima... | Answered on Nov 12, 2010 | 302 views


It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question))))

Hotpoint Ultima... | Answered on Oct 01, 2010 | 64 views


F01 - Short circuit motor triac. most of the time this means you need a new control board. thing to try is to reset machine by switching off at plug for 5 mins then plug in and try again. hope this helps.

Hotpoint Ultima... | Answered on Sep 27, 2010 | 253 views


F05 - Pressure switch jammed on full - Check pump for blackages. Also resetting the machine sometimes solves the problem switch off at plug for 5 mins then switch back on and try again. hop this helped

Hotpoint Ultima... | Answered on Sep 27, 2010 | 780 views


F08 indicates pressure switch stuck on full.
Unplug the appliance from the wall socket.
Take the top off the machine.
Locate the pressure switch, you can identify it by the thin tube attached to it.
Take the tube off, blow down this tube as hard as you can to shift any blockage or restriction in the pressure chamber. Give the pressure switch a couple of good taps with the screwdriver handle.
Refit the tube and try the machine again.
If still doing it, unplug again and follow the tube down.
This end will be attached to the pressure chamber.
Take this chamber off and thoroughly clean it out, clean out the port into the tub too.

Reassemble and try again.
If after this it's still faulty you'll need to start replacing parts.
I'd suggest trying a new pressure switch first.
Failing this, if all of the above fails to resolve the problem you're possibly looking at a faulty main control board.

Hotpoint Ultima... | Answered on Sep 23, 2010 | 195 views


To get out of it you need to press start, the display should go daft. Press start again and the display should settle down. Now press the on/off button and the start button at the same time and hold them down for a few seconds until the display shows d-end or d-off.
Your machine should now work. hope this helps.

Hotpoint Ultima... | Answered on Sep 20, 2010 | 436 views


possible draining problem check the pump filter, or pump, outlet pipe, or U-BEND. hope this helps.

Hotpoint Ultima... | Answered on Sep 19, 2010 | 75 views


It usually means that you need to replace the control module.

Hotpoint Ultima... | Answered on Aug 20, 2010 | 286 views


E05 indicates that the pressure switch is stuck on full, this may be that your pump is jammed or blocked. Remove the filter and clean it out, also try to fish around in the tube that leads up to the drum. If this doe snot remedy the fault have it repaired by an engineer or someone whom has a rudamentary understanding of the mechanics of a washine machine.

Hope this helps, thanks for using fixya

Hotpoint Ultima... | Answered on Jul 06, 2010 | 631 views


Try the following, may work:
  1. Press the Start/Cancel button together until all the console Led's illuminate
  2. Press both Start/Cancel and On/Off buttons together until 'd off' appears
  3. Default screen should return and you can select a new programme
Pl rate me nice if this solution helped!

Hotpoint Ultima... | Answered on Jun 08, 2010 | 309 views


The appliance appears to be in shop test mode, to de-activate it follow these steps.
there is 3 differnt variations so here are all 3.
Press the Start/Cancel button until all the console LED's illuminate.
Press both Start/Cancel and On/Off buttons together until
d OFF appears.
The default screen returns and you can select a new programme.
Note:- The default screen information displayed on these models is that of the programme currently selected by the selector knob.

Version 2 ( during Date Code 39 March 2005- to Date Code 42 June 2005)

To Activate

1. Same method as version 1.

To Deactivate

1. Simply press the Cancel button and the appliance returns to default.

Version 3 (During Date Code 43 June 2005 - to date )

To Activate

1. Press On/Off and Start/Cancel together with the top left option button until d On appears.

To Deactivate

1. Press On/Off and Start/Cancel toghether with top left option button until d OF appears.

These variations could explain why some of us have to make several attempts to clear tESt.

Hotpoint Ultima... | Answered on Jul 13, 2011 | 255 views


Your problem could be one of the following:

* water level/pressure switch
* water valve assembly

Contact an appliance service company.

Hotpoint Ultima... | Answered on Feb 17, 2010 | 108 views


F08: Heater control or NTC (Thermistor) temperature sensor problem.

Hotpoint Ultima... | Answered on Jan 28, 2010 | 710 views

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