Hotpoint makes a massive range of washing machines and i noticed you didn't include a model number, but nevertheless Google says it's a blocked pump/filter.... i guess you tried Google too?
Unplug your washer for 10 minutes, consult your users manual while waiting, then plug it back in, Still unresponsive, contact an authorized service tech. I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720