20 Most Recent Hotpoint Aquarius WMA56 Front Load Washer - Page 3 Questions & Answers

Hi from retired Englishman in SW France,
(no promises but try this!)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and general guidance notes for checking both the drain motor filter and the drain motor ;-0)

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

The filter is located at the rear of the washer, to gain access to it, remove the lower rear panel of washer.
Remove large black hose from bottom of drum, and remove and clean plastic filter inside the hose.
Refit filter and hose, and test .

Possible that the inlet valve, inlet filter is clogged and so there is low pressure or flow of water into the washer. Secondly the water level sensor can be faulty and so since there is no detection the processor is shut down..

Hi from retired Englishman in SW France,

This is symptomatic of a malfunctioning water control valve- the hot water one, if the washer is hot and cold fill, and the cold one if it is just cold fill!
You can also confirm either by feeling if the hot hose is warm in the morning or by turning of one or other of the supply taps to see which one stops the filling with power off.

Sorry but whichever one will need replacing and a service call ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi from retired Englishman in SW France,
Sorry, this forum is not able to supply any type of manual, installation instructions, electrical or schematic diagrams direct; it's just made up of ordinary guys and gals, probably at home and from all over the world, with experience of addressing problems and giving guidance for free on the web ;-0)
You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!
You could also try the manufacturer's web site direct. You may find, however, that it will supply only to service engineers but good luck anyway.
Good luck,
John C.

hello first check the belt it might have snaped or come off if this ok the cause could be the brushes on the motor 2 plastic blockes sit either side of the motor these are made of carbon and wear down can cause the motor to stop working hope it help

regards
shaun

The solenoid in your drain valve has stuck closed or otherwise failed.
OR: the discharge hose has clogged or kinked.

Check;
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

Hi from retired Englishman in SW France,
Press and hold the child lock button for more that 3 seconds- that should cure it ;-0)
Cheers,
John C

Hi from retired Englishman in SW France,
Sorry but with such a major fault it is virtually impossible for anybody on this forum to remotely guess what is wrong with your washer. It could be internal wiring/plugs sockets, control panel switches, control PCB. I fear that your only real option is a service call as the engineer will have the right equipment to safely diagnose what is wrong.
Sorry again and good luck,
John C

Its located within the sump hose in the middle bottom of machine. It unclips to remove exposing filter.....

Hi from retired Englishman in SW France,

Try this first but if it isn't a blocked filter, which is a bit unusual at only a week old, get back to the supplier- I presume it is under guarantee?
Having re-read your problem I suppose a week isn't much when washing baby garments which are likely to be a bit 'fluffy' ;-0)
------------------------------------------
Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
Here are my complete, general pre-typed guidance notes for checking filters and motors ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Hi from retired Englishman in SW France,

For a similar model these 2 lights flashing indicates a failure of the water to drain in the specified time.
I would therefor suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
Here are my complete, general pre-typed guidance notes for checking filters and motors ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

I would say your water level sensor is broke. It reads the water level and cuts it off when it is appropriate.

hi my trick is .................... WHITE VINAGER ...YES VINAGER ... right get 5 ltrs of white not brown or your cloths will STINK :))) now wip some around seal .... tip 2 ltrs into drum ...and rest into powder capartment .... leave for 5 min ...then put on boil wash ...DONT PUT ANY THING ELS IN ..IE CLOTHS OR POWDER.. it normally gose .. wash through x2 times with powder ect b4 any cloths go in . bsc appliances bristol 07779933829 postal service too.

Hi,

First check the wall outlet has the correct voltage supply, if it is having the proper voltage.
It sounds like when you changed the door hinge on the door lock system is getting failed, and it damages the timer. Since the timer is damaged there is no power available to the washer.

Other possibilities are the failure is either the control board, power cord or a loose or bad connection between the power cord and the control board.

However, you need technician's help to diagnosis the problem related to controlling board.

Hope this helps.

Shane

ok if you look around the front of the rubber seal you will see a wire holding it in place on the wire there is a spring if you pull the spring off with a pair of pliers the door seal will just pull off the cabinet then take off the lid and you will see the wire that goes around the door seal where its held onto the drum some have a screw on it and some just pull off then give the seal a good pull from the front of the machine it will pull off quite easy then just push the new seal into place and replace the wire thankyou

my niece pressed all the buttons on the machine now it will not start any cycle