Hi ,
I hope I can help you with your issue ,
the zip drive is either dirty or bad.
The zip drive has a drive spindle that could be not spinning correctly or the reading heads are bad.
Try a can of air to blow the dust out first.
or remove the drive and try cleaning the heads (not an easy job) .
here are the instructions for replacing the drive
linked
If I have helped you with your issue please click accept.
If you have more questions please post them
I will reply asap
Thanks
Eric I’m happy to help further over the phone at
https://www.6ya.com/expert/eric_ab7c09ec01841771