20 Most Recent Neovo E-19A 19" LCD Monitor Questions & Answers

See my tip here: http://www.fixya.com/support/r6836567-lcd_monitor_displays_background_fine

Call the service dept. in the above post. Tell them the model and serial number of your monitor and order a backlight inverter board(approx. $35 plus shipping). Open up the monitor and plug it in, should fix the problem. This problem could also be caused by one or more backlights(small flourescent tubes) being bad. I just fixed a Neovo F-417 display by replacing one of the backlight assemblys. I also just fixed a Neovo E-17DA monitor by replacing the inverter board.

try on another system to see if it is monitor or video board on original system

Check the VGA output pins on your computer. Install a different monitor and see if it works on your computer. Or it could also be the VGA cable (pins) on the monitor is loose.

Open it up and look at the capacitors. The round "tin can" looking components. If the tops appear bulged, then replacing them may help. Check out the YouTube video... and web site...

http://www.youtube.com/watch?v=9Q6_TgNJvQw


Good Luck!

You need to open it up to see if there are sign of water damage inside, most problem will be the backlight inverter board, Check to see if you do have 12~18VDC feeding the invertercircuits.
http://s807.photobucket.com/home/budm/allalbums
Post back what you find so we can guide you further.

nothing you can reset from monitor other than color brightness. You can contact with AG Neovo as [email protected] to have a RMA number and they will estimate you the repair fee if it is out of warranty.

http://www.neovo-usa.com/

Try it on another PC to see if it stll has the same problem then open it up to check the power supply section, look for bad caps with bulging top, look for burnt marks on the PCB. Post back what you see inside so we can guide you further. See example of failed monitors due to bad caps: http://s807.photobucket.com/home/budm/allalbums

Hi.

The green light is blinking because a fault had been detected. This may had been caused by a power surge, or by a contact in the video connection cable.

Try first disconnecting power cord for ten minutes, and check video cable and connector on both monitor side and computer side.
If possible also test the monitor using a different computer, a faulty video card can send the monitor in fault mode.

If that does not work, then all you can do is contacting the manufacturer. In that case the blinking light means that there is a fault, and that the unit must be taken apart and tested at component level to find the fault.

Here the contact form.

Here the phone support number (USA only).

Here an article on the same topic: Monitor led is blinking but the unit does not start up.


Regards.

make sure power is on for the cpu. Also doublecheck that the connections are correct.

Good luck on that one...you can only get that if your a service center. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

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Solution: Replace cap. Radio Shack sells a 1000uF, 35V cap for $2. This will work.

Why did the cap go bad? The cap is too close to a heat sink and over heated.

What does this cap do? This cap sends a signal to an IC which keeps the monitor 'on' after the power switch is pushed. When the cap is weak, AC ripple voltage is applied to the IC and it sends a signal to shut the monitor off.

Opening the Monitor: These monitors are difficult to open.

The two plastic pieces snap together and must be pried apart with a flat screw driver.

After removing the stand, you need to insert a flat screw driver at the bottom of the screen where two slots are located. Then work the screw driver around until the two plastic pieces are separated.

Remove the cover plate and unscrew the push button circuit board.

Unplug the monitor cords from the driver board and remove the screen.

Unscrew the mounting screws from the power supply board and remove.

You will need to pinch the plastic support in the middle of the board to remove.

Cap Replacement:

Cap is located near a copper heat sink and the value will be on the side of the cap. It will be bulged up on the top. You will see burn marks on the board surrounding the cap. Unsolder the cap.

Install the new cap and solder. Make sure you connect + of the cap to + marked on the board.

Be careful not to solder across joints.

Keep leads long so you can bend the cap as far away from the heat sink as possible.

Reassemble monitor and turn on.

This should solve the problem.

You may have to turn on the external video from inside the BIOS; not all systems are set up to feed video to the VGA port unless told to do so.