Item purchased never received
Its common for suppliers to issue you a tracking number for the delivery. This is done, not only for you to track the delivery for for the seller to prove that it was actually delivered.
Go back the website where you made the purchase and copy the tracking number. If they give you a link to YSP, FedEx or USPS, click one thr link and God number will be entered automatically. You can then see the status of tbe purchase.
If you only have a tracking number, you will have to try this number on the three shipping sites until you find which shipper handled the shipment.
Google "USPS TRACKING", or UPS TRACKING" or FEDEX TRACKING".
If the shipper does not offer your a tracking number, thay have no proof they ever send the merchandise and you will need to file a claim with them on their website.
Go about this with the believe that they are honest and simply made a mistake (wrong address, lost the order, etc. These things happen to all sellers and they dont want dissatisfied customers no more than you want to be dissatisfied.)
2 days ago