Planar PL1910M (Black) 19 in. Flat Panel LCD Monitor - Answered Questions & Fixed issues

The display is in safe mode and you will need to reset the display to get the display out of the safe mode. There are 2 different model revisions. Please choose the method that will match your revision. Depending on the revision of the monitor, one of the following 2 methods should reset it to a normal state. This reset generally requires both hands and it is sometimes easier with another person.

If the serial number begins with an A and/or your power button on the far right (5th button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.
Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.


If the serial number begins with a B and/or your power button is in the middle (3rd button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see attached picture) and while continuing to hold the buttons, plug the power cable back in.4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

If you have tried the reset a few times and it does not solve your issue, please Ask a Question to submit a request through the system or call 1-866-752-6271 Option 1 to contact technical support.

It has white screen becuase it may not be getting the 5vdc from the logic board to the T-CON board or the board has blown fuse.
Please see http://s807.photobucket.com/albums/yy352/budm/LCD%20panel/

Also look to see if power supply/logic bd had any bad caps also.

Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, blown fuses, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://en.wikipedia.org/wiki/Capacitor_plague
http://www.badcaps.net

Here is he user manual:
http://www.planar.com/products/docs/cbu/current_manual/mn-planar-pl1910m.pdf

http://s807.photobucket.com/home/budm/allalbums
http://en.wikipedia.org/wiki/Capacitor_plague

Power supply section will be the first place to check, find out if you do hav 12~18vdc feeding the inverter circuits.
Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, blown fuses, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://en.wikipedia.org/wiki/Capacitor_plague
http://www.badcaps.net

This sounds like a problem with one or more of the buttons on the monitor itself being stuck on, or a fault in the circuitry connected with the buttons.

Check for grit etc. in the buttons, maybe try cleaning with a soft brush while unplugged from power.

I assume that it does have the same problem when it is attached to other PC.
Most common failure in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what goes wrong: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://www.badcaps.net
http://en.wikipedia.org/wiki/Capacitor_plague
Please post back what you find so we can guide you furhter.

Hi,

first of all the problem is not with the monitor...
its probably a corrupted BIOS
(basic i/p o/p systems) its the chip in the motherboard which stores the configuration of your system...

one way to get around this is to,
open the case of your CPU
then on the motherboard there will be a small battery, which is called the CMOS battery ...
take out the battery from its slot...
after a minute put it back in the slot..

now you shold be able to work fine because the BIOS loads with default setting...

if this one works please give a vote

Must be damaged or faulty

Your graphics card is set to a resolution of refresh rate that your monitor cannot handle, This can sometimes be one of the normal settings - there is not much you can do. Each monitor has a native resolution which the monitor should always be set at yours is:- 1280X1024

Yes, if your monitor has built in speakers, you will still need a cable running from your computer to your monitor.

Hi...there
Sure, you can fixed by replaced the backlight inverter or repaired it.

please try this:
To resolve this behavior, either change the refresh rate, or change the video adapter settings.

To change the refresh rate:

1. Restart the computer, and while it is restarting, press F8 until the Startup menu appears. Press 3, and then press ENTER to start the computer in Safe mode.
2. Right-click the desktop, click Properties, and then click Settings.
3. Click Advanced, click Adapter, and then click Adapter Default from the Refresh Rate list.
4. Click OK, click OK again, and then click Yes to restart the computer in Normal mode.

You can set the colors and screen area to your preferences under Display Properties.


To change the video adapter settings:

1. Restart the computer, and while it is restarting, press F8 until the Startup menu appears. Press 3, and then press ENTER to start the computer in Safe mode.
2. Right-click the desktop, click Properties, and then click Settings.
3. Click Advanced, click Adapter, and then click Change.
4. Click Next, and then click Display a list of all the drivers in a specific location, so you can select the driver you want.
5. Click Next, click Show all hardware, and then click Standard display types under Manufacturers.
6. Click Standard Display Adapter (VGA), and then click Next.
7. Click Yes, click Next, click Finish, and then click Yes to restart the computer.
8. After the computer starts, right-click the desktop, click Properties, and then click Settings.
9. Click 256 colors, click Apply, and then restart the computer.
10. After the computer starts, click Start, point to Settings, click Control Panel, and then double-click System.
11. Click Device Manager, click View devices by type, and then click Display adapters.
12. Click Standard Display Adapter (VGA), click Remove, and then click OK.
13. Install all updated monitor drivers.

hope it helps!

Check to see if the various connectors are mounted on a separate subpanel that is independent of the back cover or if you must perhaps remove some of the protruding connector hardware. The 'F' connectors (the threaded coaxial type for cable or antenna input) for example, may have a fairly large diameter (but thin) nut securing them.  

Check your leads, chances are it's a faulty/dodgy lead coming from your macbook to the system.

1. Try a different DVI cable. 2. Check the monitor's settings and make sure it is set to the correct resolution. 3. Try a different computer or laptop to see if the issue is with the computer or the monitor. 4. Try a different DVI port on the computer. 5. Try a different monitor. 6. Check the video card settings and make sure it is set to the correct resolution. 7. Try a different video card

Make sure it is on level ground.

No, there is no microphone listed in the specs, just integrated speakers

I use either VGA or HDMI connectors to connect to an external monitor. I'm not sure what you're asking on the "power cord". Are you asking about the charging "brick" and such? Or?

You will need to go to advanced settings under resolution options and set the display to 60hz refresh rate then go back to resolution and set your native, the problem is its probably trying to default to 75hz and is causing an issue