If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options MenuPlease select an option:
Safe ModeSafe Mode with NetworkingSafe Mode with Command Prompt
Enable Boot LoggingEnable VGA modeLast Known Good Configuration (your most recent settings that worked)Directory Services Restore Mode (Windows domain controllers only)Debugging Mode
Start Windows NormallyRebootReturn to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice. To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.
hope this helps
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