20 Most Recent HP PSC 2175 All-In-One InkJet Printer - Page 6 Questions & Answers

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=90809
Please find above your support link for everything to do with your unit. You can download your drivers or obtain your manual etc, and receive support.

Clean the golden contacts on the ink cartridge and in the cartridge cradle using a soft tissue.

you can download from here
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=90809

Hi There,

This Link Should resolve the issue :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&lc=en&dlc=en&product=90809&tmp_track_link=ot_search

Thanks
Enjoy and Cheers !!!!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&cc=us&lc=en&dlc=en&product=90809&tmp_track_link=ot_search

Hi,

Please read this article in the bellow link related to your issue:-

http://www.ehow.com/how_4996363_use-roxio-disc-cover-re.html

Please get back to us if you have any further query or else accept the solution.

Thanks for contacting fixya.com

Go to this link and choose the close call for your issue.

Hello,

I will advice you reset the printer, follow the steps below to reset the printer,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,

1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
3. Just turn on the printer and configure your printer new.

The problem should be fix with this.

Take care.

Got o HP Support & Drivers .

Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Okey this is easy .Dont worry..
1.Plug out your USB cable from you PC
2.Insert the CD in the CD rom of the PC
3.Wait for the pc to start automatlicly
or go to myCom puter in the start menu .duble click right click on the cd rom.and click on auto play
From here on you follow and select the right things your PC ask you..Most of the time you just click next... next .... next act..

Until it ask you to plug in your printer (USB cable in to the PC)and make sure the printers power cable is pluged in and it is on

Then next ....next ...next until it say finish.then you press finish

Contact me if you dont come right [email protected]

I have the same printer and it does the same thing... make sure you have paper in and click the ok button on the face of the printer. It will print out a pattern, put the pattern upside down facing back in the scanner and hit ok again. This will align your cartridges and allow you to print once again.

This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction.

Remove printer , uninstall software ,then reinstall and connect printer.

Hi,

I understand that you are receiving Scanner failure error.

Please follow the below given instructions to get the issue resolved.


Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Let us power cycle your All-in-one to remove any static electricity in your All-in-one.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Please try installing the below patch and check for the result:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14037-3&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en


Just copy and paste the entire link into the Internet browser's address bar and press enter

If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Cancel and the Right Arrow while plugging in the power cord.

Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.

Regards,
Lawrence

Try here --->link.

Hello,

disconnect the printer from your computer, uninstall the printer software/program from your computer's control panel, restart your computer, reinstall the printer software and try again. If that still does not solve the problem, then you will have to follow a plan B option.

You will have to download Hp diagnostic utility on your your computer,install is on your computer and it will help to detect and solve the problem.

Visit the hp link below, read all the information on the page and download the diagnostic tool from the page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&tmp_task=solveCategory&lc=en&dlc=&cc=us&product=441125

Take care.

1. Prepare the replacement cartridge by pressing down and back on the top of the protective plastic, then sliding the cartridge out.
2. Set both the cartridge and empty cartridge protector aside.
3. Turn on your printer and lift the access door until it locks into place. The print carriage will move to the center.
4. Once the print carriage has stopped moving, raise the latch to release the empty cartridge. 5. Remove the empty cartridge by pulling towards you. If you are replacing the tri-color cartridge and need to remove the black ink cartridge temporarily, use the empty cartridge protector to hold it. 6. Hold the replacement cartridge by the sides and remove the black plastic tape. 7. Insert the replacement cartridge into the appropriate slot (left for tri-color, right for black) until it snaps into place. 8. Pull the cartridge latch towards you and press down until it snaps into place. 9. Close the access door. -------
You may also download and refer to it's product manual :-
http://h10032.www1.hp.com/ctg/Manual/bpu73527.pdf
and
http://h10032.www1.hp.com/ctg/Manual/bpu73554.pdf

-------

Hi,

To begin with, this is a common problem with this model or i could say all models in this series. There are many reasons for the same i.e it could be a software problem or even hardware ( more probable reason ).Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Let us power cycle your All-in-one to remove any static electricity in your All-in-one.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

You could download the below patch :-

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14037-3&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en

- Make sure that all the drivers are updated.

If problem still persists, then more likely it is a hardware fault.I have seen many times that a small piece of paper or stuff is blocking the way of carriage. If that is not the case, it seems that the carriage assembly needs to be replace which is not an ideal or cost effective option.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

go for replacement hardware failure issue