20 Most Recent HP Officejet 7210 All-In-One InkJet Printer - Page 5 Questions & Answers

Try cleaning the slot where you took out the cartridges. It usually does the trick.

Hi!

Put all the pages you want in the document feeder, and press the Scan button... It's that simple! :)

Best regards,
Pelu.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=5471&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=391153

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.

Post / thumbs / testimonial are welcome!

Welcome to Fixya

Try to do Semi-reset on the system.
1. unplug the power at the back of the printer and
2. press # and "6" at the same time on the front panel
3. while holding these two buttons , replug the power at the back and keep holding till you see "semi full reset" on the screen
4. Now release the buttons and let the reset complete...you may be prompted to enter the language again etc....

Even if this doesnot work...try a "full reset"
5. Which is done by pressing "#" and "9" simultaneously with the same procedure.

If same thing will happen after performing this resets. Then you need to call HP support since this is already a firmware problem.

Thank you for using Fixya! If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Hi

Please click on the link given below. It would take you to the site where you need to select the operating system of your computer and click on next.
Once you would click on next, it would show you the drivers below.
Click on drivers and download the full feature software and drivers, these drivers would also contain the drivers for scanning...

Softwares for Hp Photosmart C7210 All in one

I hope this would work for you...

Regards

Drivers can be downloaded from this site:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=391153&

Trust this is helpful. Please vote. :)

no scan options

1. Remove all originals from the document feeder tray.
   NOTE: It might be easier to work with the automatic document feeder if the document feeder tray is removed first.
2. Lift the cover of the automatic document feeder. Figure 1: Lifting the ADF cover
3. Lift the lid on the HP all-in-one, and locate the notch near the top right edge of the lid backing. Figure 2: Locating the notch near the lid backing 1 - Notch 2 - Lid backing
4. Place one or two fingers in the notch, as you lower the lid of the HP all-in-one. Keep your fingers in the notch until the lid is almost closed. Figure 3: Inserting fingers into the notch
5. Push against the top of the face plate with your thumb as you pull the bottom away from the right side of the HP all-in-one with your fingers. Use a slight twisting motion to help release the face plate on the right side.
   CAUTION: Do not pull the face plate all the way off yet. There is a plastic catch on the far left inside of the face plate that helps secure the face plate in place. If the face plate is pulled straight off, the plastic catch on the inside of the face plate might be damaged. Figure 4: Releasing the face plate from the right side of the HP all-in-one 1 - Releasing the right side with a slight twisting motion
6. Slide the face plate to the left until the plastic catch on the left side is not touching any part of the HP all-in-one, then pull the face plate away from the device. Figure 5: Removing the face plate from the HP all-in-one 1 - Sliding the face plate to the left 2 - Pulling the face plate away from the HP all-in-one

Cleaning the rollers or separator pad Follow the steps below to clean the rollers or separator pad.

1. Once the face plate of the ADF is removed, use the blue-green handle to lift the pick assembly. Figure 6: Blue/green handle and the pick assembly 1 - Blue-green handle 2 - Pick assembly This allows access to the rollers and the separator pad. Figure 7: The rollers and the separator pad 1 - Rollers 2 - Separator pad
2. Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
3. Use the damp cloth to wipe any residue off of the rollers or the separator pad.
4. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
5. Use the blue-green handle to lower the pick assembly.

Reattaching the face plate of the ADF Follow the steps below to reattach the face plate to the front of the automatic document feeder.

1. Hook the face plate onto the left side of the HP all-in-one so that the plastic catch on the far left inside of the face plate catches on the notch on the front of the automatic document feeder. Figure 8: Hooking the face plate into the left side of the HP all-in-one 1 - Notch 2 - Plastic catch
2. Line up the right edge of the face plate with the right side of the HP all-in-one, and then press on the right side of the face plate until it snaps securely into place. Figure 9: Snapping the face plate into the right side of the HP all-in-one
3. Place your hands towards the center of the face plate, and press until the center of the face plate snaps into place. You should hear two clicks; one when the left side snaps into place, and one when the right side snaps into place. Figure 10: Finishing re-attaching the face plate
4. Close the cover of the automatic document feeder.
5. If you removed the document feeder tray, reattach it.

Hi,

Click here to get the detailed instruction on fixing the Carriage jam issue.

Regards
Riztech

Sorry it can,t be.Just scan and the copy the scanned document.

If you need more help come back.Post / thumbs / testimonial are welcome!

Try this...

Check the power adapter first to verify it is producing DC voltage to the printer, with a volt meter. If it's ok then click below for solutions: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01321436&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=391153

is the driver fro fax installed ? go to MY Computer, right click, http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=391153&lc=en&cc=ca&dlc=en&lc=en&lang=en&cc=ca&submit=GO
select PROPERTIES and go to DEVIEC MANAGER , see if the fax modem has the HP version in it

go to the hp site above, select OS and download drivers & applications

Yes hold down power button for a second or two and it will reset. Good luck

There is a small power cable that connects the main printer to the sheetfeeder. It is loose or unplugged.
Look on the back side of the Automatic Feeder, near the top.
Plug it in ... it will work.

The below are the resetting instruction. Perform the next reset, one after the other if issue persists with printer hardware.

Power Drain:

• Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
• Press and hold the Power button for 60 seconds.
• Connect the cable and turn ON the printer.

Partial Reset

• Remove the power cable from back side of the printer while its ON.
• Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.

Semi-Full reset

• Remove the ink cartridges.
• Remove the power cable from back side of the printer while its ON.
• Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.
• Insert the ink cartridges.

NVM Reset

• Remove the ink cartridges.
• Remove the power cable from back side of the printer while its ON.
• Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.
• Insert the ink cartridges.

Regards
Riztech

Go to LINK.

Thumbs back!

Hi,

Are you able to make copy from printer or print test page ?
If you are not able to make copy from printer or print self test page
Check if the cartridges are not empty.
If they have ink, follow the steps below

1. Disconnect the power cable from back of printer
2. While holding the # and 6 button, connect the power cord to printer.
3. It will print the alignment sheet and you will have to re-align the printer and try to print/copy
*Note this is Semifull reset and doing so you may loose fax logs and other fax related setting you have setup on printer.

Or are you not able to print from PC ?

Click the link below to know how to resolve the print job stuck in queue issue.
Link