20 Most Recent Saeco Vienna Plus Espresso Machine Questions & Answers

That is correct. This unit doesn't have a removable brew unit.

First, I'm NOT a Saeco technician, But I have worked on similar machines. It's odd that you had to clean the screen of the machine though I'm not sure it this is a recommended procedure as these home "super automatic" are a ROBOT espresso maker. Yes on large espresso machines the group screen is easily removed for daily or at minimal weekly cleaning. There is a screw in the center which is easily removed and screen is brushed till clear of grounds. * I'm surprised that you can access this screen. But since you have already done so then I guessing you disassembled the piston assembly (the part that squeezes the grounds to form the puck. * Okay, The group usually has a number of gaskets (or O-rings) and I can see from the "Gasket Set" https://www.bing.com/shop?q=+Saeco+Vienna+Plus&FORM=SHOPPA&originIGUID=202322DD03D24C3DBC248AAE69EBE4D6 There are quite a few gaskets. Now since these are available on line I'm guessing they have been made available to those willing to replace them. So maybe your okay. * I suspect one or more of the gaskets are not sitting just right to make a proper seal. It's either broken or not in place. Thus the group leaks and water is probably leaking past the piston and leaks on puck after it dumps. * There is another possible problem (watery pucks) is that the piston is not compressing the coffee into a proper puck. It needs to squeeze the grounds down to restrict and slow down the hot water giving it enough time to extract the coffee essence from the grounds. If your getting weak coffee and watery, loose pucks then it's the piston. This could be caused by a misplaced compression spring or that loose gasket getting in the way. * I would normally suggest you calling for service. But Since you have already taken this unit apart (and I Don't know about the warranty) You may have to carefully work your way backwards on what you did to see if anything is missing or loose. Go all the way back to where you think was the end and look around. Put it all back together and try again. * Okay NOW I remember this machine! It's on youtube BUT I'm cringing as I watch it! Really don't like this machine (Sorry) I had 15 come into the shop and only got 3 to work. Way too many sensors and safeties. I still got an old one in the garage that worked for a month then stopped for no reason. Okay here is the link Good luck! Aloha, ukeboy57 https://www.youtube.com/watch?v=xGIK-lc__dw

hi there, do you hear the pump running when you ask for water or steam? You should hear the pump continuously when you ask for hot water, and intermittently when the steam is dispensed. No hot water or no steam could come from many causes: valve not working or not actuated (control board), and also the switch that closes when the water knob is turned may be defective. Do you hear that switch clicking when you open the water knob? Difficult to help further with so little behaviour information. Good luck, M.

You will need to have the on-off switch replaced or repaired, so check around and call a number of stores in your area who repair those kinds of machines, tell them your problem, and see if they'll give you an approximate cost to repair/replace the switch. It shouldn't be very much.

Leakage in the system. Do you want to fix it on yourself? Then disassemble it; locate the leakage point; fix/replace