20 Most Recent General Electric GE GeoSpring Hybrid Water Heater GEH50DNSRSA Questions & Answers

GE knows there is a problem with this and will send a serviceman out with parts to fix free of charge even if you are out of warranty as I was. Just call them at 888-443-4394

You can't. You need a new ignitor. The only way to do it would be to change to an older style gas valve with a standing pilot and a thermocouple. This would be cost prohibitive. Also, if this is a power-vented heater, you can't change to conventional pilot because the gas valve links to the control circuit for the blower. An old gas valve does not. Good luck!

If you have an expansion tank mounted near the water heater, it may be full. If it is full, the bladder inside the has ruptured and the tank needs replacing.

Call GE Otherwise there are few service manuals for this line of products http://waterheatertimer.org/GE-heat-pump-manuals-by-date.html http://waterheatertimer.org/pdf/Geo-spring-hybrid-troubleshoot-error-codes-2012.pdf http://waterheatertimer.org/Review-GE-Heat-Pump-water-heater.html Gene If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

1) F9 and F10 appear to be element failure/ Call for servicehttp://waterheatertimer.org/Review-GE-Heat-Pump-water-heater.html#errorhttp://waterheatertimer.org/Review-GE-Heat-Pump-water-heater.html#element2) Copy following link for more GE Hybrid Geospring resources:http://waterheatertimer.org/GE-heat-pump-manuals-by-date.html3) Call GE and they will tell you to call for service:1-888-443-43944) 2009 service manual says you can clear fault codes by pressing Filter, Lock, Vacation button sequentially within 3 seconds. Scroll to clear all fault codes using arrow keys. When that is highlighted, press Filter, Lock, Vacation again.Others report this does not work, so it may depend on model. Or maybe buttons need to be pressed simultaneously.5) GE does not want folks working on their own water heater.Do not buy expensive water heaters you cannot fix yourself.Average service call for GE heat pump is $400 which helps defeat anticipated savings from buying hybrid. If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

If the thermocouple is OK, the combustion air vents may need to be cleaned. Otherwise, the combustion shutoff device has probably tripped which will need to be replaced.

You have to give us more to go on other than this.

The ECO is designed to shut off the water heater in case of the water heater overheating. This is to prevent the water heater from exploding. I assume that you have a newer style residental water heater or a commerical boiler. The ECO is a fuseable link that is built into the control and located at the thermostat probe. If the water heater overheats then this link will melt cutting the circuit on the millivolt system(residential) or 24volt system(commercial boiler). If you look under the water heater control(where the temp adjustment is) there are usuall two wires that go from the control to the water heater. These are the ECO wires. Verify the wires have not been cut or damaged. If these wires are cut or damaged then the ECO circuit will be incomplete and you will get the ECO lockout failure. Also make sure that the flame lock-out switch is not tripped. It will be located at the burner compartment cover and have two wires going to it. Most have a little button in the center. These are to sense high heat and one might have tripped closing the circuit. You can push this little button to re-set the switch. If you feel a little "click" then the switch was probably tripped. If it does not have any button then it might be "self resetting". To test that switch use a continuity tester and the circuit should be closed. If these switches are working then the fusable link for the ECO is probably bad from the water heater temp getting too high or was defective and failed. This will require you to remove the water heater control valve and replace the fusable link. If you do not have experience with this I suggest you call a licensed plumber to make the repairs. If this repair is improperly done it could void the warranty on the water heater and/or cause property/personal damage or injury. There is a possiblilty that your water heater thermostat had failed causing the ECO to trip. If that is the case then the ECO safety did it's job.

The sensor end is about the size of a match stick and sits in the pilot flame. Follow the wire to where it is threaded into the control. Unscrew and screw a new one in. Be sure to position sensor end in the pilot flame.

Water pressure is blowing everyting loose with new heater,give your system a good flush,it will work it self out. RichieRich