20 Most Recent Neff 23 in. T1252 Electric Cooktop - Page 9 Questions & Answers

Two things to try. Either unplug it or turn it off at the breaker.. Clean the cook top control area and allow it to dry overnight. You can turn the power back on after cleaning ideally. In the morning, with the power resumed just wipe the control area off with your bare clean hand.

I have no idea why this worked for me, but it did. Good luck.
If that fails, you can look up error codes or schedule a repair.

5 year warranty on the unit.

Check if any button is pushed in in a weird way or if there's a lot of dirt around the buttons. Please clean around the buttons as far as possible. The problem should be fixed then.

Are you using the induction pans.

Try googling it

Hi,
Did you crack your hob by means of impact or did it happen on its own accord?
I have a neff induction hob and has just cracked in 3 directions while cooking this evening. I am just trying to determine if there is a common fault with this neff product or I am just unfortunate. Mine is under warranty and have a engineer coming on Monday, so have the whole weekend with no hob as I have been advised not to use it.

Many thanks

Possible failed part that needs to be replaced according to the discussion below: https://www.justanswer.com/uk-appliance/b1ztt-schott-ceran-hob-not-working-showing-er26-just.html My schott ceran hob is not working and showing er26 Just

Dear sir, I tried it but not work on schott ceran 9000309592. Regards,

Check to see if your ignition button in stuck down. Also look to see if the ignition wires have a bare spot and is shorting out.

Check your warranty you may be able to get someone to come out and have a look, and possibly replace it under warranty.

Bad switch or bad heating element, or, less likely, a loose wire.

Turn off the cooktop at the power supply. Leave off for 15 minutes and try again. If it reoccurs, something failed when the power went off. Schott Ceran is the Manufacturer and type of glass the cooktop has. You will need to get the name of the cooktop manufacturer and the model number. There should be a sticker underneath the cooktop with these details.

Consult owners manual

Try downloading the manual online,usually works for me

Have you tested the fuses with a multimeter? Sometimes they look ok when they,re not. Using the multimeter trace the wiring till you find where it stops, it may be a fusible link that's encased in a fibreglass sheath. Good luck and be very careful when it's live.

Will have to be disassembled to access burners.

What type of cook top?

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Contact defy for installation instructions for your model

circuit board error