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Acer (99.B0311.002) Internal 50x CD-ROM Drive Questions & Answers
I have a ACER Aspire 5520 Laptop , My DVD Drive
It's most likely the nvidia graphics chip. Bad connection caused by getting really hot and cooling over and over. Many times this issue manifests itself with actual video related issues or no post. Other times though, things like wireless and detection of the optical drive. Nvidia chip needs to be reflowed. Do it (or get it done) right or it won't be long before it happens again. Also, replace that heat pad on that chip with a copper (or least aluminum) shim with some artic silver. Assure good contact and keep your cooling policy set to active on battery and ac. This is probably beyond the scope of most, but if you're skilled enough to remove the motherboard yourself you may be able to find someone who can do it for you. And you'll probably save at least 50% on labor since they don't have to do the disassembly/assembly.
2/12/2012 6:16:14 AM •
Acer...
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Answered
on Feb 12, 2012
Cd/dvd is not working saying
click start control panel administrive
tools,computer management device manager scroll down cd dvd rom drives if you
see a yellow question mark? right click you will have options to update
driver,roll back driver
hope this helps
4/17/2011 11:57:15 PM •
Acer...
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Answered
on Apr 17, 2011
Acer 5520 cdrom does not open if you open it and
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
if this does not fix the problem it might be a registry problem
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
don
2/14/2011 1:21:59 AM •
Acer...
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Answered
on Feb 14, 2011
Hi
i have an acer 7720g
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if this does not fix the problem it might be a registry problem
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
12/14/2010 10:50:00 PM •
Acer...
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Answered
on Dec 14, 2010
Similar Problem
If it is a SATA drive, check the manual of the motherboard for SATA options/configuration in BIOS.
If it is an IDE drive, I suspect a bad configuration.
Set the jumper in CS (cable select) mode. You may connect it to the primary (end) or to the secondary (middle) connector of the IDE cable. Be sure there is no other drive on the same cable. Turn on your computer and verify if there is any changes in BIOS.
If the drive is not seen in BIOS the cable or the unit may be damaged or incompatible with your computer.
If the drive is seen in BIOS turn the computer off.
Now, you may add any other drive (if any) on the remaining connector on the same cable as it follows :
- set the jumper as Master or Cable Select if you connect the drive to the primary connector (end), or
- set the jumper as Slave or Cable Select if you connect the drive to the secondary connector (middle).
10/7/2009 12:24:55 AM •
Acer...
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Answered
on Oct 07, 2009
Mpowering technology pop up
Couldn't get rid of mpowereing technology pop up. Tried every solution offered by the internet. Finally I noticed when I powered up my computer the pop up showed up even before the computer loaded anything. I turned off the power to the monitor and powered it back up an viola, pop up gone. The Acer monitor had generated the pop up.
My Acer X1110 switches off as soon as blue light comes on?
it needs service, and service manuals are hard to find on anything by the likes of ACER.
this projector worked for 12 long years, did you own it 12 or bought a bad projector, no history told as I can buy dead projectors all day long. and hard nut problems even hacking done.
Acer X1110 data projector Standard throw projector..
did you know most projectors have serious grade protective devices inside??? (tamper and overheating are 2)
did you read owners manual page 32 yet, errors.
LED codes.?
there are 4 LED, and all 4 matter, projector turned (ON) (not one =1)
also in pairs glowing and also if blinking or not, so read page 32
it tells all that.
my guess is overheat failures, even cold, due fan slow or packed in lint after 12 years of use and no service done,.
https://manualzz.com/doc/49497108/acer-x1110-user-manual
some have dust filtler
a shop first cleans is out first, and check fan RPM with and LED tachometer.
this is all SOP.
''e'' button :acer empowering technology
That button can be set using the utility on your programs list
It maybe that you accidentally turned it off or set it to do some other task.
Start there first before re-installing the program that sets it.
That is on one of the cds that should have come with it and can be installed by itself.
Not finding what you are looking for?