20 Most Recent Canon MultiPASS MP390 All-In-One InkJet Printer - Page 8 Questions & Answers

Please try to download driver from Canon site. Here is a link for Download page of your model:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=9722#DownloadDetailAct

Did you reinstall the drivers? and IM not sure on the printer does it have seperate colors cartarges I know some of their printers do

http://www.opendrivers.com/driver/233386/canon-smartbase-mp360-mp370-mp390-mp-driver-v1.0-windows-2000-xp-free-download.html
You can download them at the link above.
Thank you,
Lee

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=9722#SupportDetailAct

Type question: "How do I replace or insert an ink tank?"
Click "Search" button.
Review best response.

Hi there,

Well it seems that there is some paper jam in your printer.... try the following steps first -

-Remove a piece of paper that was stuck in the printer
-pushed down on sponges
-moved ink cartridge holder back and forth several times
-unplug printer completely
-removed all the ink cartridges and put them back

Post further comments for more help or information....

Good Luck!!

Thanks

1) Unable to print from the computer and no error message is displayed or
2) Unable to print from the computer when an error message is displayed

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=9722

Answers to both from Canon support: (copy and paste link into your browser). Type question 1 or 2 according to your situation. Click "Search". Review the solution(s).

Hi, To ensure this is only an issue with the black, I recommend printing off a nozzle check. This will show you if this problem is effecting any of the other colours.
To print a nozzle please refer to chapter 12 page 115 of the manual,
If colours are missing I recommend cleaning the print head. You have two options for cleaning the print head a normal clean and a deep clean, start by doing a normal clean if required try doing a deep clean.
You can download the manual here:
http://www.fixya.com/support/p360568-canon_multipass_mp390_all_in_one_inkjet/manual-10203#

The cartridge is not the printer head, just so that you understand that. It needs a printer head. There sold separately and you need to call the manufacture to order the print head.

Thanks and please press the accept button Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Hi there,
Error "Waste Ink Near Full"
Cause : The waste ink tank (which holds the ink used for print head cleaning) is nearly full.
Action : Contact the Canon Customer Care - Center.

Have a good day.

The cartridge in this case is the printhead, not the inks. It's telling you the printhead is bad.
QY6-0054-000 around $60.00

It means you need new ink absorbers installed at a shop where they can also reset the error and ink counter.

My CLP-300 color laser printer does not print clear in black. The left side of the page is worse then the right side. what can be done to fix this problem

The phone line goes in the one marked L, dial the number and press start, should work fine.

the thickness of your paper does not match the setting of the paper thickness of the Printer. try and reset the thickness setup.

USB A to B

top row middle picture

http://blog.activeservers.com/content/binary/Mapscaled.jpg

rate if helpful...

Printhead is worn out QY6-0054-000. Around $50.00

you need to reinstall the software

Hello. Actually what you will need to do is simply reset the counter, there is no overflow tank as such. Here is how it is done.

1) Enter SERVICE MODE.---
By pressing Menu Copy Copy Copy Scan --- this line ok.

2) Select TEST MODE. --- how to get into test mode ?
3) Select [8] PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR]. -- this option under test mode or somewhere else ?
5) Select 0. [INK COUNT].
6) Press the [Set] key. --- [set] key same with [Ok] key ?
7) Press the [Stop/Reset] key (returning to the state of 3)), and then press the [ON/OFF] key.