20 Most Recent Canon MultiPASS MP390 All-In-One InkJet Printer - Page 6 Questions & Answers

it is empty or goggled 
try cleaning it from printers maintenance menu 
or replace it

Hi there
The MPTools can reset it.

Click on the link to download it.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Hi there
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.

I am not sure what canon you have so I cant tell you the tools you need for yours, i have got canon MP-Tools on my website if this is the one you need.
with this you can reset the waste ink tank before you do the clean out but remember in time you will need to clean out or it going to be a big mess of ink coming out your printer.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Ok there dont forget to download the MP-Tools.
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.

I am not sure what canon you have so I cant tell you the tools you need for yours, i have got canon MP-Tools on my website if this is the one you need.
with this you can reset the waste ink tank before you do the clean out but remember in time you will need to clean out or it going to be a big mess of ink coming out your printer.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Hi there
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.

I am not sure what canon you have so I cant tell you the tools you need for yours, i have got canon MP-Tools on my website if this is the one you need.
with this you can reset the waste ink tank before you do the clean out but remember in time you will need to clean out or it going to be a big mess of ink coming out your printer.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Hi there



ok
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.

I am not sure what canon you have so I cant tell you the tools you need for yours, i have got canon MP-Tools on my website if this is the one you need.
with this you can reset the waste ink tank before you do the clean out but remember in time you will need to clean out or it going to be a big mess of ink coming out your printer.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

make sure the catridge is not refill,also try this.
Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

If you have more than one USB hubs try connecting through the other hub. May be this hub is not functioning. It happened with me once.

You can download driver HERE. Just select for what operating sistem you need driver.

Align the print cartridge once more, from printer properties and print a test page. See if still that problem persist.

You will find the driver here http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=9722#DownloadDetailAct just select your operating system and it will list the driver you need.
Good Luck.

Hi,

You can download the manual of “Canon MultiPASS MP390 Desktop Photo Printer” and follow the cartridge installation instructions under the menu “Maintenance” for replacing Ink Tanks. This will solve your problem.
Please click here which you can download the user manual. In the web page, find the “Guides and Manuals” headline below and click on the file name “MultiPASS_MP390_Users_Guide_EN.pdf” to download the Pdf file of MultiPASS MP390 User's Guide.

If you don’t have Acrobat Reader to open the downloaded pdf manual you can download the Acrobat Reader by clicking here.
Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

to reset kinldy folow the instruction,

1. Start with printer off
2. Press and hold resume Button (triangle in the circle) and click “Power” button. green led should be on
3. While holding the Power button, release the Resume Button.
4. Without releasing the Power Button, click “Resume” button for two times and release Both Buttons.
5. Click “Resume” for four times then soon click “Power” button, to confirm the selected action (reset counter absorber).
6. Turn off the printer and turn on again

Hope this helps. Please rate my response.
Thanks.
Have a good day.

1. hold RESUME then press & hold POWER
2. release RESUME, then press it twice, the light should go amber then green again.
3. you're now in service mode (you can release POWER now)

for waste tank reset is 4 presses of the RESUME button. To confirm, press POWER once.

Hope this helps. Please rate my response.
Thanks.
Have a good day.

Install drivers,,

connect via usb ,, follow on screen instructions.. turn machine on..

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
Please consider the following:
If you are using a refilled (the absolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges
Don

Hi There

Summary

Usage of compatible ink and leave the printer idle too long may cause printhead clogging
What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead

1. Right click in the printer driver name
2. Select Properties menu
3. Click Maintenance tab
4. Click on cleaning sign for regular cleaning. Perform this up to 3 times.
5. If this does not work, perform Deep Cleaning

And if that not work

Some times it needs a good clean up but this is up to you if you want to do this,
But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.

Ok.

There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Routine maintenance and keeping full ink tanks will prevent this problem, however if you have the problem you can resolve it by doing the following:
1. Clean your print head using denatured alcohol solvent which can be purchased from most hardware stores. If unavailable, use 91% Alcohol (isopropyl alcohol (first aid antiseptic) which is available for less than a dollar at most Walmart pharmacy departments.

*Warning: You may want to use a pair of latex exam gloves as this is a messy process and can stain your fingers.
Time necessary 45-50 minutes
Supplies needed:
Isopropyl Alcohol or denatured alcohol
paper towels
latex gloves
sink, bowls and or basin
can of compressed air
very small screw driver
tablespoon or baby bulb type syringe
warm water

PROCEDURE:
1. Lift print head from printer. It pulls out easily because it is held in with the same down lever that holds the cartridge in place.
2. Put two layers of paper towels in the bottom of a dish to protect sensitive sprayer heads.
3. Put enough solvent in dish to cover the screens on which the cartridges sit when in use.
4. Take the two small screws out that hold the white ceramic piece
5. Gently, pry the ceramic piece back and away , to reveal the underside (No need to pull away the glued points on the sides.)
6. Gently, move head up and down to slosh solvent around it the best as you can. Use a table spoon or syringe to pour solvent over all orifices in the print head, turning it upside down and then back a few times.
7. Use canned air with a plastic straw to blow into and through all orifices, alternately sloshing/swishing and pouring solvent over head (be careful not to touch any of the holes, screens, or sprayer heads with anything)
8. Empty dirty solvent from bowl and replace with paper towels and clean solvent. Soak for approx 10 minutes. Rinse again with clean solvent poured directly on all parts, letting solvent overrun and fall into dish or basin.
9. Gently shake the solvent off the head, take it outside and spray with compressed air into all orifices to clear out and help evaporate any remaining solvent. Let sit on a clean paper towel for approx 20 minutes. (There may be a little ink bleeding out of the head, but once it dries completely it does not present any problems.
10. Reinstall head, cartridges and it will print like a new printer.