20 Most Recent Compaq (120192-B21) CD-ROM Drive Questions & Answers

Spend $30 to replace it with a brand-new CD/DVD reader/writer.

For about $30, purchase an external-USB CD/DVD reader/writer, and use that, instead of the "internal" optical device.

It will cost about $30 to buy a brand-new CD/DVD reader/writer. Any computer-store technician can easily "manually" open your current drive, and remove the CD/DVD media.

Your "local expert" should be avoided, at all costs! He (she) has exhibited that he (she) knows nothing. For $30, you can replace the "dead" CD/DVD drive. It is not a "software" problem -- that '$49.99' service probably is a SCAM -- they want your credit-card information. There is NO WAY that they can fix HARDWARE over a network connection. Scam! Scam! Scam!

Take one Norwegian paper-clip, and straighten one end. Put that end into the small hole in the face-plate of the CD-ROM, and push it gently about 1 centimeter. That should "unlock" the drive, and you can manually pull the drawer the rest of the way to fully open it..

Sounds like the CD-ROM drive is "dead". Costs about $30 for a new CD/DVD reader/writer. Installation is extra.

The drive has NOT been able to read the directory of the disk you put in.

Possible causes:

Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.

hello i've seen this before -- How to FIX error code 4450 ? Fixing Error 4450 manually is a difficult process and it is not recommend unless you are an expert in this field. Therefore, we recommend you to use Regservo. It is reliable PC Repair tool that can do all the hard work for you. Please follow the 3 steps below: (1) Download and install (Error 4450 Repair Tool). RECOMMENDED (2) Click the "Scan Now" Button. and wait for the scan to finish. (3) Click the "Fix" button to fix all identified errors.

hello Depending on the manufacture date of the CDROM, if it is more than 5 years old, it could be that the technology of the CDROM drive and the CD media you are trying to copy onto to are not compatible.

helloshut down the computer completely and disconnect power cable connection. make sure all cables to the CDROM are connected properly. If they are , remove the cables. Remove the CDROM, clean it from any dust or debris with air compressor inside bay area and around the connection circuits. Replace the CDROM back into tray and start up computer. If problem persists. go to www.hp.com , retrieve CDROM part number and get a quote for replacement CDROM drive. The one you have obviously does not work at all.

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps

Hi,
There could be a lot of reasons why your drive is not working properly. It could be that there is a service from your burning software that is not running properly thus affecting the CD-ROM. If you have any of these software, try un-installing them.

You can also try this for an automated fix from microsoft.

heres the link: http://support.microsoft.com/gp/cd_dvd_drive_problems

Read and follow the instructions.

Hope this helps.

make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ? you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver, hope this helps

make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall or it might be a registry problem Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

if you mean a driver for cd/dvd driver if your computer came with a disk all the drivers should be on it (motherboard disc) hope this helps

Sadly if you have tried a number of CD's in this (I'm assuming its a DVD/CDRW drive), then the drive may be broken. If it spins the disc up when you put it in and there are no rattles (indicating a worn bearing), you could try a DVD cleaning disc which will clean the laser lens, which might help, but depending on how old the drive is, there is a chance it is simply worn out

make sure that the cd-rom is getting enough power test all leads that are attached to the cd-rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd-rom then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall hope this helps

Check the Game CD/DVD requirements. If your game CD is newer than your PC, your PC may not be fast enough or you may not have enough memory - RAM - to satisfy the newer RAM hungry games.

OR one of your RAM modules may have failed. Check System memory summary. If the summary says, ie, 128MB RAM, but you have 2 128MB RAM modules installed, 1 RAM module has failed.

OR your CD Drive may have dirty optics. Insert a CD cleaner disk, run it for several cycles to clean off the optics with the brushes on the data side of the cleaner CD.

you might have to physically unplug the plug you cd rom back in this should activate the found new harware wizard or you might try
make sure that the cd rom is getting enough power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general

The driver for your CD-ROM needs to be UPDATED. click start, then control panel, click performance and maintenance, then click system, click the hardware tab, then click DEVICE MANAGER.under the CD/DVD ROM DRIVES, your CD-ROM should be listed. It may have a "?" mark or "!" to show the driver is out of date. If so, then right click on the device, click the "driver" tab, and click update driver. If the driver is updated, but the CD-ROM is still not functioning, follow the same steps, however; when you right click the device and enter the properties, instead of entering driver, click the "PROPERTIES TAB: and UN-CHECK the box in the DIGITAL CD PLAYBACK. If that does not work, then search online for a driver that is compatable with your windows system,

hello

what is the COMPLETE model of you computer ? located on the back of computer