Top 20 Dell A920 InkJet Printer Questions & Answers

It may be your phone carrier's issue. Have them test the line.

Is it a Dell cartridge or a generic cartridge? No-name cartridges sometimes lack the chip which the printer looks for. Return the cartridge for an exchange.

You can download the Dell printer drivers from their support WEB site. Please click on this link and select your model printer to download :- http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

unplug printer for a minute and plug it back in,this might reset it?if that doesn't work if theres an red X on the panel,hit that and maybe it will clear it?good luck:)

Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.It may be more cost effective to buy a later model and better printer thanreplace the print head.

Hello Cindy,Does the printer power on?What happens when you try to print?Check the printer connections to the PC.Unplug it completely from power and from the PC.Reboot your PC.Connect everything again.Check through the paper paths for any obstructions.Check the printer settings on your PC and make sure its set as the default printer.Clear any print queues.Try printing now.Know your printer from the link below.search.dell.com/results.aspx?c=us&l=en&s=dhs&cat=sup&cs=19&k=Dell+A920&rpp=12&p=1&subcat=dsn&rf=all&nk=f&sort=K&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anavHope this helps.Thanks!Kenneth.

First run Delete Print Jobs to remove any stuck print job in the queue.Disconnect the printer.Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.Restart your computer. Make sure the printer is removed. Manual Printer Driver RemovalDownload the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).Links to the patch/drivers can be found at... Dell A920 All-In-One Inkjet Printer owners thread (W7) Remember virus programs and firewalls will block communications.Rick

Hi Doris,Please make sure the Operating System you are using corresponds with the printer driver.In other words,make sure the driver you're installing is compatible with the Operating System on your PC.Check out your Operating System's compatible drivers for downloads from this Dell support site.Make sure you unlock the scanner bed by pushing the scanner lock down.Check the USB cable connections and make sure its secure.If problem persists,return the product if still on warrant.Hope this helps.Thanks!

First connect your printer to computer with usb cable. then download driver from below link. Click here Click on above link download driver for your os and install then restart printer and computer then you can use it. Let me know if you need further assistance. Thanks for using FixYa.

Thank you for using fixya.com.

The computer is not detecting your printer. Here's what you need to do:

1. Check all the connections or Reset the connection between your computer and your printer.
2. Press and hold the power button of your printer for 5 seconds to do a power cycle. The printer will turn off.
3. Turn it back on.
4. Print something.

If no go,

1. Uninstall and reinstall the driver of your printer. You can access the driver in Control Panel>Add and Remove Programs. After un installing the driver, put the disc of your printer into your computer's DVD player. Follow the onscreen instructions.

2. Print Something.

If no go, let me know by posting in this thread.

Thank you,

CARLO ADRIAN
FIxya Expert

First run Delete Print Jobs to remove any stuck print jobs in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download and install the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on)

Links to the patch/drivers can be found at...

Dell A920 All-In-One Inkjet Printer owners thread (W7)

Virus programs and firewalls will block communications.


Rick

try to install to other machine,maybe it not compatible with the operating system

Not an easy fix, the holder is secured in quite well and unless your a wiz with the screwdriver, I would not recommend it, but if you are it is quite the challenge and fun!!! For the price of the spare part from dell you can purchase a replacement printer. Simply contact Dell Services in your country for a price on a new Cartridge Carriage!
If you found this information useful please rate my response Thank you for supporting the FixYa Community
Regards GM

First check the printer cable, unplug and replug the cabel in the printer and computer.
If it still does not work then reinstall the printer driver.
You can download the Dell printer drivers from their supportWEB site. Please click on this link and select your model printer to download:-http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

Have you tried going to Dell and downloading the drivers for it? I had an A920 until a couple of weeks ago so know that every once in awhile, for no reason, it quits working. Mine would print but not scan! I went to Dell, downloaded updated drivers and this seemed to fix the problem. I had to do the scanning through the program, not by pushing the buttons, tho.

Clean the Ink Cartridge Nozzles

• 1 Load printer paper into your Dell A920 Printer.
• 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
• 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
• 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
• 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.

Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

did you run the print alignment tool?

http://support.dell.com/support/edocs/systems/a920/a920en1.pdf

You have to install the printer drivers. Click here to download the driver for DELL A920. Select the driver file according to your Operating System (e.g. Windows XP). After downloading the file, just double click it and follow the on-screen instruction. This will install the printer and you would be able to print.

Good Luck!
Hope this helps!
CreativeTECH