20 Most Recent Dell A940 All-In-One InkJet Printer - Page 2 Questions & Answers

Go to www.support.dell.com

Go the printers web site. Go to support, downloads,drivers, install the driver for your model, and start all over. Sometimes the cd can be out of date.

Try find another printer(same model- says printer B)...take printer head from printer B to your printer(says printer A),use your ink cartridge and test your printing....if all color seen on paper, then the problem is your printer head, to make sure is it true or not, use printer head from printer A into printer B.see the result...

I would not worry about the ink on the inside of the printer. This is almost certainly just waste ink that has splattered here during printing/cleaning. The printhead is forced to face directly down inside the printer and if it was not this would cause the cartridge to be rejected and stop any printing. If your pages are coming out blank I would recommend taking the following steps:

1. First off please run any printer head cleaning cycles available from your printer software and check the quality of your prints.
2. Fold a piece of kitchen tissue or any other non fibrous tissue and dab it under a tap to make a small damp patch. For best results make sure the water is warm.
3. Take the cartridge out of the printer and hold the damp patch over the printhead for 30-60 seconds.
4. You should now hopefully have a small ink soaked patch on the tissue with traces of all the relevant colours.
5. Then wipe the printhead several times on the dry part of the tissue and you should start to see the colours come through.
6. Reinstall and run one more head cleaning cycle and with any luck you should be ready to print.

Sadly these cartridges are getting on a bit now and it is entirely possible that the printhead of the cartridge has stopped working entirely or is irreversibly clogged. If the cartridge has been purchased recently contact whoever you purchased it from. if not I would recommend buying a new black/colour ink cartridge.Source: http://www.refreshcartridges.co.uk/igloo/refilled-cartridge-not-printing-correctly/

update driver or use another driver version some problem in driver not compatible with you pc

have you tryed shut down / reset .

Hi Storm:http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266321you will find instructions and download links for your printer here.cheersdebbe

Replace your Ink Cartridges. Ink dries up fairly quickly, sometimes only lasting a few weeks if the printer is frequently unused. I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

Hi Barbra,Check all connections.Have you installed the printer drivers?Try un-installing and installing the printer drivers again.Was there change in the operating system?[Say you were using windows xp and now you're using windows vista]You may need to install the driver that corresponds with your operating system.You can download the drivers from this link:www.siliconguide.com/drivers/device/583/Hope this helps.Thanks!

Hi
To solve this issue unplug the unit and take out the cartridges then clean the print head which is the area beneath the cartridges with a hot water towel, let it dry out for a while and see if it works again. Hope this helps...please post back for further assistance.
Daniel

change the black cartridge

You can download the Dell printer drivers from their supportWEB site. Please click on this link and select your model printer to download:-http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3