I have two problems. First I need to replace a
You need to do this steps:
>Cleaning
Cleaning can go a long way
towards keeping a laser printer running smoothly. The exterior of the
printer can be cleaned with a water-dampened cloth or a cleaner rated
for electronics. The interior can be cleaned with a small vacuum or
with compressed air. If you are using compressed air, remove the fuser
assembly to allow a path for dirt and debris to exit the printer. The
interior can be further cleaned with a dry, lint-free cloth.
>Paper jams
By far, the most common
complaint is the paper jam. If there is a paper jam, determine the area
where the jam is occurring and examine the area. Most jams occur due to
a paper path blockage or a worn roller. I have been called to repair a
paper jam and, often, find the cause to be a small piece of paper that
was not removed from a previous jam. Many times, the paper itself is
the cause of the jam. Poorly installed paper, or paper that has been
stored improperly and allowed to curl prior to installing it in the
paper tray, can lead to paper jams.
If the paper jam is at the
paper tray, suspect the pick-up roller. A worn pick-up roller will not
grab the paper correctly and will result in the paper being partially
removed from the tray. When you open the tray, the leading edge of the
paper will be slightly out of the tray. If the printer is pulling in
multiple sheets of paper, suspect the separation pad at the front of
the tray. I usually replace the separation pad and pick-up roller as a set. If one is worn, the other probably needs to be replaced as well.If the paper makes it inside the printer and stops, look for paper
debris or other material that may be blocking the paper's path. Also,
examine any associated rollers for wear. Internal jams are typically
caused by a blockage. A small vacuum, or compressed air, can be used to
remove debris from inside the printer. When looking for the culprit of
an internal jam, remove the top cover, fuser, and laser-scanning
assembly to get an unobstructed view of the internal components If the paper jams at the fuser, suspect a blockage in one of the fuser
rollers. The fuser is typically a field replaceable assembly and is
usually easy to remove. Remove the fuser to examine it for paper
debris, worn gears, or other mechanical problems. Remove the screws
securing the fuser and any electrical connections If the fuser appears to be working properly, examine the entrance and
exit paths to the fuser. Also inspect the exit rollers for missing or
damaged components. Every component in the paper path must be clean and
smooth for the paper to travel through without problems.
Hope this will help.... ;-)
