20 Most Recent Dell 942 All-In-One InkJet Printer Questions & Answers

This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.

We had our computer to crash and now have windows vista instead of windows xp. Our printer says error code 1203. We have cleaned the printer heads and we still cannot get our printer to work. Is the printer not compatable with windows vista? How can we fix this problem dee

Printer

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=554361&doclang=en&l=en&s=gen&cs=GO TO ABOVE SITE FOLLOW THE INSTRUCTIONS STRICTLY...Good day with ur printer...THANK U..

That means the drivers for the printer are corrupt or have been deleted. To solve this, firstly use the printer software cd if you have one to install the printer drivers again. If you do not have the cd then you can go on google and type the name of the printer followed by the word 'download' for example xerox phase 3100 printer drivers download

Try looking on the bottom right side of your pc, near the clock to find the picture of the printer or Icon for the print Que. Sometimes you have to click on a little arrow in this area to open it up and view all available. Find the picture of the printer and right click with your mouse on top of it. choose all printers and this should bring up a list of documents which have failed to print. Find the document and click on it then choose "delete" until there are none left on the list. make sure you use the "all printers" choice and not just the one listed in the name of your printer to clear this que. if this does not work, let me know by using the comment or reply links next to your question on Fixya and I will send more troubleshooting instructions.

>>Sounds as if the rollers have either dried out, or gummed up in spots causing unequal draw down.
Try one page at a time to see if it will pull down and print.
>>Something is blocking the rollers that feed the paper into the printer. Inspect the printer and free it from any blockage such as torn up paper resulting from a paper jam.

Hi idavi1515, to "Update the Driver / Software."
Go to this "Website Link," below, for Dell 942 All-In-One.
Fill-in all information required.
Ie: Brand Name, Model #, and Operating System...

"OS" are: XP, Vista, and Windows 7

Select the [Drivers] you need from the "List."

"Download the Drivers."

!"Take a moment to rate the help."

Thanks paul7of9

Cick here: http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=+Dell+942+All-In-One&cat=sup&x=6&y=8

Try Installing the drivers & software you got with the printer. USE Mac drivers not windows

Your print heads most likely need to be cleaned.

When you don't use your ink carts for a while, when you get new ink carts that have been stored in warehouses for a number of months, or when you have refilled a slightly too dry ink cart, the print head nozzles on the bottom of the ink carts get clogged with dried ink. The printer head cleaner menu will not disolve the dried ink. Water will. Try this. Soak the bottom of the clogged ink cart in 1/2 inch of hot water for 15-30 minutes. Blot dry with clean paper towel(you should see the ink color on the towel). Retry.

try on this page

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&os=W764&osl=en&SystemID=PRN_ALL_A942&catid=-1&impid=-1

I cleaned the encoder strip with alcohol and a soft T-shirt. IT fixed it for me.

Are the new cartridges from Dell?


I would try cleaning the contacts on the printer. Use a Q-tip and some isopropyl alchohol and clean the copper contacts where you cartridge plugs in. While your at it you might as well clean the copper contacts on the cartridge also. It is very common that Dell cartridges have this error. If that doesn't work send them back to Dell. I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

You don't. Dell printers are made to be disposable. Nicer machines can be worked on limitedly but really all consumer grade ink printers are disposable. Sad I know. I would reccomend staying away from Dell, Lexmark, IBM and Kodak as they are all made by Lexmark. Generally not the highest quality machines with expensive ink. New Canon machines that take the CLI-221 cartridges are very nice along with most new HPs.