Top 20 Dell 962 Photo All-In-One InkJet Printer Questions & Answers

if you do not have anti verios you get down load free version on internet. i use avast.downnload it and run

If this is a Dell 093-962 try the following -

1. Turn the printer off.
2. Reseat the toner mentioned in the error. For instruction on toner removal and installation for your specific system please check the User Guide.
3. Once toner is re-seated, power the printer back on and check for error.
4. If no error reported try printing a Settings page.
   • Press the Menu Button on the printer.
   • Highlight Reports/List and Select.
   • Highlight System Settings or Printer Settings (depending on your specific printer model) and Select.
   • The Report should now Print.
5. If the 093-862 error recurs please try another toner from a working Dell Laser Printer of the same model or from stock (If available).
6. If the error recurs with a working or 2nd toner please confirm that the Toners used are Dell Branded.
7. If non Dell toners are used please ensure that you have the 'Non Dell Toner' option turned on.
   • Press the Menu or Info button on the Printer Operating Panel.
   • Scroll down until Admin Menu is Displayed and Select (If there is no admin menu go to next step).
   • Scroll down to Maintenance and Select.
   • Scroll down to Non Dell Toner and Select to turn it on.
   • Re-start Printer for the setting to take effect.
   • Detailed instruction for turning on the 'Non Dell Toner' option for a specific model can be found on your systems User Guide.
8. If toners are Dell branded and error recurs please contact Dell Technical Support for further advice.

click onj the printer ---properties and check the compatibility settings make sure that the printer driver is downloaded from the manufacturer downloads site for that machine

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That's because you don't get them from Microsoft; you get them from Dell. Since you didn't specify if it was 32bit or 64 bit I attached the link to the page that has access to both. Dell 964 Photo All In One Printer owners thread W7

I don't know about the cd, but here's a direct link to the drivers, software and manuals. Everything you should need to set up your printer. Product Support Dell US

u have to do a flea power on thee printer end turn off the printer and connect the cables back after unplug

It takes time for the buffer to load from the computer. How much time depends on the memory in the printer. There is usually some slight delay to be expected.

Google "Dell 966 inkjet printer manual" and download.

click tthis link for manualftp://ftp.dell.com/Manuals/all-products/esuprt_printers_main/esuprt_printers/dell-962_User%27s%20Guide_en-us.pdf

ink heads need ajusting or reset

You can download the Dell printer drivers from their support WEB site. Please click on this link and select your model printer to download :- http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

Hi,The print head nozzles may be clogged. From the Utility section found in the printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Performing up to 6 cleaning cycles is not uncommon if the print heads are severly clogged.Now you will be able to print in colour.Hope this helps.Shane

Yes, you can install in any PC or laptop.
Just place the CD (included with the Printer) and follow the step .
Connect the Printer with a USB cable and the PC automaticall detect the printer

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I found if you cover a copper contact on the color cartridge the error clears and the cartridge works. looking from the contact side for the color cartridhe 2nd row contact 2 from the left. . I believe that is a shorted cartridge. If you bought it New I would get it replaced. I use a SMALL square piece of Scotch tape.~jash

Do you mean the printer is connected directly connected to the PC? If so, ensure that the driver for the printer is properly installed on the computer. If it is already installed, check the printer in control panel and make sure that it is set as default..

unfortunately, this is only compatible with Windows operating system.

Hi,
That software driver you install from DELL printer CD driver? or you download only?
If it's not try to download to this link http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A962&os=WW1&osl=en&catid=&impid=
Before you install that's software driver for DELL 962 photo all in one inkjet printer for that website.
Uninstall first your old software driver installation, then restart your PC.
Finish restarting your PC, install software driver for DELL website.

Just let me known if it's not yet working your printer.
Thanks for using Fixya.

Hello, have you tried to replace the ink cartridges? It sometimes happens when you are running out of ink. You can also try to have the printer run its automatic printer cleaning of the print heads. That may also help you.

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