20 Most Recent Dell 962 Photo All-In-One InkJet Printer - Page 2 Questions & Answers

click tthis link for manualftp://ftp.dell.com/Manuals/all-products/esuprt_printers_main/esuprt_printers/dell-962_User%27s%20Guide_en-us.pdf

The ink is fine in the cartridge. The ink level indicator just thinks the cartrdige is still empty. You can ignore the message or turn it off all together. Just bring in your cartrdige for a refill when it shows signs of fading or streaking. Go to www.inkjet411.com for more help

I posted this initial problem....and now, here's how I believe it works....but don't quote me!! Dell has some sort of electronic thingy on the top of the cartridge underneath the label. I pulled one off to try and refil it. Refil it I did....but the printer was having none of it saying that I was out of ink. So...that is when I bought brand new fresh cartridges from Dell. As of my initial posting - I couldn't get the new colour cartridge to work ... so emailed Dell who said it was a faulty cartridge and sent another one the next day....it worked perfectly. THEREFORE.....I summise...that once you buy a Dell printer....you are buggered - basically. You have to buy direct from them. I have gone on ebay and other shops..and bought refilled ones...buy they either don't work...or the quality is rubbish. Subsequent printers that I have bought - or will buy...will be anything other than Dell! Sorry if that doesn't sound very positive...likewise if anyone does find a way rough this.....let me know....as lumbered with this printer now till it totally breaks down....then can buy a new one (not Dell!)

ink heads need ajusting or reset

You can download the Dell printer drivers from their support WEB site. Please click on this link and select your model printer to download :- http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

Go to control panel, scaners and cameras and use that to start the scan

I have a samsung notebook without a place to insert a disc and need to print files from my e-mail using a dell aio 962 printer how do I do this without using the software disc that came with the printer

Hi,The print head nozzles may be clogged. From the Utility section found in the printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Performing up to 6 cleaning cycles is not uncommon if the print heads are severly clogged.Now you will be able to print in colour.Hope this helps.Shane

In the menus of that printer is has the options on how to answer, and on what ring.
There is also an enable and disable on answer mode.
Go through the menu's to see what it is set for.

Here's the link to Dell's owner manual for that printer.

http://support.dell.com/support/edocs/systems/962/en/index.htm

Do you mean the printer is connected directly connected to the PC? If so, ensure that the driver for the printer is properly installed on the computer. If it is already installed, check the printer in control panel and make sure that it is set as default..

I found if you cover a copper contact on the color cartridge the error clears and the cartridge works. looking from the contact side for the color cartridhe 2nd row contact 2 from the left. . I believe that is a shorted cartridge. If you bought it New I would get it replaced. I use a SMALL square piece of Scotch tape.~jash

unfortunately, this is only compatible with Windows operating system.

Yes, you can install in any PC or laptop.
Just place the CD (included with the Printer) and follow the step .
Connect the Printer with a USB cable and the PC automaticall detect the printer

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