It might be a virus or spyware. Here is what I do when I get these kinds of errors.
Download CCleaner
BODY { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
P { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
DIV { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
TD { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
CCleaner has four main sections which can be selected using the 4 icons in the left-hand navigation panel.
(The
Cleaner section is selected by default.)
CleanerThis is the main feature of the program, which will allow you to optimize your system, by removing unused and temporary files. It also protects your personal privacy by removing traces of the websites you have visited and the files you have opened.
(It's important to point out that it does this without removing any files you'll still need!)
Click on the "Run Cleaner" button.
RegistryThis is a more advanced feature which analyses your computers registry (where windows system settings are stored) and fixes any problems and inconsistencies that exist.
Click on the "Scan for Issues". When it's done click "Fix Selected Issues" it will ask if you want to make a back up, click "Yes" and save it to "My Documents". Now click "Fix All Selected Issues" and then click "OK".
Download Malwarebytes Anti-malware
BODY { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
P { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
DIV { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
TD { FONT-FAMILY:Tahoma; FONT-SIZE:10pt }
Use the link to download Malwarebytes Anti-Malware. After a few seconds a box or a light yellow bar should pop up asking you what you want to do with the file, click "Run" and then "Run" again. After you go through the install proccess the program should open up.
Look at the top row of tabs and click on the "Update" tab. Click on "Check for Updates". After it updates click on the "Scanner" tab and click "Scan".
When the scan is complete click on "Show Results". I like to save the log file to my desktop so click on "Save Logfile" and save it where ever you want. Now click "Remove Selected". You should be clean, if your still having problems open up the log file you saved and start googling how to remove the different programs if found.