I don't have an answer but the one posted on February 18th by the Wales flag guy/Clive/Pineworks worked for me. Just don't forget to hit 99 after you've done everything or you'll be stuck in maintenance mode.
When replacing the toner cartridge, you MUST install
a brand new, unused genuine Brother toner cartridge in order to reset
the toner status. Swapping toner cartridges from one machine to another
or installing a partially used toner cartridge may cause this problem.
Brother machines control their image quality for the most suitable print
quality by monitoring toner consumption. If you install a partially
used toner cartridge, your Brother machine is unable to recognize toner
consumption correctly which will cause this problem. Therefore, when you
replace the toner cartridge, please use a brand new toner cartridge,
not a partially used toner cartridge from another machine.
The machine has either a mechanical problem or there is something in the machine such as a paper clip or scrap paper.open up machine and inspect it. use compressed air if needed to clean everything out. If this does not work then unplug for 5 minutes and then re-power on and see if it comes back if so you will need service on it.here you will find user guide to further assisthttp://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_J220_J265w_J410w_EN_2577.PDF
When installing the cartridges, it is important
that you insert them from left to right with the black cartridge first and the magenta cartridge last. The reason for this is
because the magenta cartridge has a clip on top of it that goes into the
cartridge door sensor. The clip needs to push the sensor in
so the printer is able to function with the cartridge door open. If you
insert the magenta cartridge first, the printer will think the cartridge
door is closed and you will get a error message for the other missing
cartridges.
Sir/Madam
To solve this issue, please install the latest scanner driver. If you use MFL-Pro Suite Software,
Click Start => Control Panel => Programs => Programs and Features.
Select Brother MFL-Pro Suite from the list, click Uninstall and follow the on screen instructions.
Once the uninstallation is completed, disconnect the interface cable and restart the PC.
If you do not use MFL-Pro Suite Software,
Make a temporary folder on your HDD to save the downloaded self-extracting file, e.g. C:\bront
Please click here to download the uninstall tool to remove the drivers.
Once downloading is completed, double click the downloaded file to extract it.
"ZIP Self Decompression" appears. Click DECOMPRESS.
"The decompression process was successful." will appear. Click OK.
A folder will be created in the temporary folder created in Step 1.
Open the folder and double click DelInf32.exe. "Brother MFC Uninstaller" dialog box will appear.
Select your model and click OK.
"Complete" will appear. Click OK.
Once the uninstallation is completed, disconnect the interface cable and restart the PC.
Click here to download the latest "WHQL certified Printer Driver and Scanner Driver", and install it following the Install Instructions.
Or
Still Having Problem Then Go To Brother Printer Official Website :
When trying to scan using the Brother ControlCenter3 on Wind Brother
Or
Stll Having Brother Printer Problem Then follow Us For On:
Brother Printer Support
This usually a mechanical problem in the printer if shutdown or restart doesn't work you need to take contact brother
Print Unable or Print Unable XX Brother
1) Resetting the printer memory can solve the issue on your printer. When the printer memory is full, the error appears on the control panel of the printer.
2) Access the printer's control panel and choose the printer settings.
3) Use the navigation keys on the printer's control panel to begin the troubleshooting.
4) Select the printer control and maintenance option. Select the Reset option in the menu reset the printer.
5) By doing this, the printer error can be resolved, and the printer can be brought back to a working condition.
6) Make sure that the mentioned steps are followed correctly to solve the issue on your printer.
Try these instructions:
Press menu, asterisk(*), 2,8,6,4, then when **MAINTENANCE*** apears on screen, press 88.
Screoll down using arrow keys to "fusaer reset" and press ok.
I found this video, it is not in english, but the guys shoes it very well starting at minute 2:00. Should be same instructions as for your model.
On most color machines emptying the waste toner cartridge isn't an issue because the auger system dumps it into the waste toner. The brother machines before this a different way and have a cleaning blade in them. This blade wears out over time and needs to be replaced. Those waste toners last forever in that machine so your better off just replacing it. Other wise you probably are going to make a huge mess just to have problems once you get it back together.