20 Most Recent Epson Stylus Photo 820 InkJet Printer Questions & Answers

The Epson printers are famous as there are lots of features with the quality of printing. Being so good at printing, these printers can also face technical glitches as well as have technical faults. The faults and glitches are mostly in the form of errors. There are various errors that these printers are going to face. One of the most common errors that this printer is going to face the Epson Printer in Error State Windows 10. The printer in an error state signifies that the printer is unable to print. This error can occur easily when there is any piece of paper or paper clip that is stuck in the areas of the printer. This error can also occur when if any part of the printer is not working correctly as it used to. In order to resolve this Epson Printer in Error State Windows 10, you need to follow the steps written in the blog. There are sure going to help you resolve the error. Check below if you want an immediate & expert-written solution. Blog : Epson Printer In Error State Windows 10

1-800-873-7766 , this is the sales office. Call them and see if they can guide you to the person you need to speak with.

1-800-444-1527, This is the number for returns purchased from Epson, they may be able to guide too.
Or you can email this person:

Welcome to our Epson family and thanks for choosing us. Our mission is to "treat and support our customers as you expect to be treated and supported." We understand you have many choices when it comes to purchasing a new printer, camera, video projector or scanner. It is our commitment to provide you with the best possible service and support to go along with the best products on the market. Our support professionals are constantly developing new and creative ways to provide you with as many support options as possible, to get you the right information or service as quickly as possible.
Your feedback is important to us. We have a professional team that listens, documents and responds to your concerns and questions. We view your communications as an opportunity to learn and improve the quality of our relationship with our customers. It is your feedback that helps us improve the ease-of-use of our products, features and services. You are our most important priority.
Thanks for the opportunity to serve you.
Andrea Zoeckler
Director, Service and Support Operations
You may contact me at [email protected].

Good luck,

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hi Ikarp9090

If both lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from:

http://www.ssclg.com/epsone.shtml

Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (820), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. You should see that the current count is above the limit; then choose reset to set it to zero. You will need to fib about having changed the waste ink pads! Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help. It is a pretty simple job once someone explains how to get the case apart!

If this solution helps you, please rate it; if it doesn't, please provide further information by posting a new comment.

its common...just reinstall d software and reinsert the catridge properly so as to have prinouts accordingly :)

Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE
BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you.

This printer uses a "parallel-port" cable to connect from the printer to your computer.

See: http://www.cable-trader.co.uk/images/items/Bi-directional%20parallel%20printer%20cable.jpg
for a picture of the required "data" cable.

This printer also uses an external power-supply (a "brick" and a cord).
Look on eBay to find an inexpensive, compatible, unit.

It might be cheaper to buy a brand-new printer.

try Epson Support - Drivers, FAQs, Troubleshooting, Technical Support, Documents & Manuals for Epson Products - Epson America, Inc.

the problems are :-

• cartridges are not recognised or installed
• there is a paper jam.

You can download the drivers here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_SessionID=@@@@0842123012.1266105469@@@@&BV_EngineID=cccfadejjdhkeekcgemcfjgdfljdfon.0&cookies=no&oid=14409&prodoid=22966687&infoType=Downloads&platform=All

Cut and paste all of the lines and pick your OS (I see Mac and Windows up to XP).

I hope this helps.

Cindy Wells

It's just a standard figure of 8 power cord and is available from any electrical or hardware store.

the printer drivers are available here

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14409&prodoid=22966687&BV_UseBVCookie=yes&infoType=Downloads&platform=Windows&x=19&y=5

It is only compatible with win xp or older o/s so if your dell is using vista or win 7 it won't work.

did you clean the communication ports , where the cartridges "talk" to the printer, the ports can get covered with paper dust and erronus signals can cause the printer to activate the magenta cartridge causing your problem. reomve the cartridges and Gently clean the comm ports with a q-tip and rubbing alcohol let dry then reinstall the ink cartridges.

try to clean the pinout of ur catridge also for ur printer cartridge mount (when ur printer is off) with cotton and Acitone if this not worked try to press and hold on power button or release button or the two buttons together for more than 15 seconds to reset it

You just connect the USB cable to the back of the printer and to an available USB port on the computer. If you don't have any USB ports available, you will need to get a USB hub. That effectively let's you share one of the ports that you have on your computer. If you need the printer driver, you can get it here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14409&infoType=Downloads

Choose the media type on print settings that is closest to the type of paper that you are using. Choose the correct paper size too. Try printing again.
Goodluck.

sherlyn c.

Hi Evestal,

I've noticed the same thing on my Epson Stylus Photo 820 ink status monitor. If it's set to use only black ink, then logically it shouldn't actually be using any color ink other than when it does a cleaning cycle. Truth is... the built in monitor counts at the same rate for color and black regardless of the true levels. So, unfortunate consumers are likely to restock prematurely on expensive cartridges if they aren't aware that monitor is counting prints, and not actually measuring ink.

I've bought refill kits made by JetTec at Staples and they make a Re-Setting Device for cartridges. Lately my local Staples have stopped carrying this brand but I'm know they're available online. The re-setter is a little plastic device with and LED light that changes color after you match up it's little metal prongs with the microchip on your cartridge to indicate that it has been re-set. Just follow the directions that come with the re-set device. This is also a good way to get the last remaining bits of ink out of cartridges when they're low. The Epson print counter stops you from printing once it "thinks" it's out of ink but the reset device convinces it otherwise untill you really do run out.

Hope this helps. Good Luck.

The Waste Ink Pads in your printer are saturated with ink and the waste ink counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utility - download from

http://www.ssclg.com/epsone.shtml

and reset the Protection Counter. This will stop the lights flashing and restore normal operation. However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. Should you decide to have a go at changing the waste ink pads, the 830 service manual can be downloaded from here:

http://www.mediafire.com/?m6ouftizois