You line up the spring, place the two top prongs behind the lip on the wand and gently snap it home onto the two locating pins. You can also now get a workshop manual for the DC07, it is item number 0955687411 on Amazon.
Hi Charles, it's Jack at Dyson.
DC27 is engineered to adjust automatically for different floor types - there is no way of manually adjusting the height of the wheels or brush bar. The vacuum may need higher push force on certain types of deep pile carpeting. We would recommend checking directly with the carpet manufacturer for their advice on caring for this particular carpeting - manfacturers may recommend vacuuming some carpets with the brush bar turned off, and it may be worth giving this a try.
To turn off the brush bar, just use the brush control switch next to the red on/off switch:
Not sure if this will help but mine sometimes make a loud noise as well and its usually due to hairs stuck UNDER the belt in the motor area. Get some sharp skinny scissors and long skinny pliers and get under that belt, cut the hairs and use the pliers to pull out those hairs. That noise is usually because too much hairs stuck under the thing that turns the belt and the belt cant spin so it makes a lot of noise. When i do this it solves the problem of noise, but eventually hairs will collect in there again and make the noise again so i just take the hairs out again and problem solved.
If the wand keeps coming away from the machine then it is likely that on the back of the machine the four pegs that hold the wand in place 1 or more are broken.
If this is the case then the fault is not the wand but the spine of the machine. You would require a new or sevond hand spine and it would mean completly stripping it.
If your suction is ok for normal cleaning and bad for just the hand tools then you have a blockage in the flexible hose or the "u pipe" at the bottom of the flexible hose. Un-clip the u pipe and check it for blockage. Un-clip the hose from the vacuum and you should be able to look through it when letting it hang straight down.
Hose removal here
http://www.youtube.com/watch?v=NfZlHIFlwJc
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some options for this are craigslist, search >dyson>broken>vaccuum>DC 07
Options 2> we used duck tape for a year and it worked fine, then when a broken DC07 was posted on craigslist we bought it for parts.
The most likely problem is something was not put back together properly in the clutch. You can move the belts by hand with the clutch out of the machine. Move the motor belt and switch the lever off and on and see if the brush belt is turning on and off. It not you will need to take the clutch apart and reassemble it. Test it before installing.
Check the cord first to make sure you are getting power to the switch. If not replace the cord, if so test the switch to make sure you are getting power through the switch. If still not solved follow the power down to the motor and make sure you're getting power to the motor. If so and still wont' run test the motor.
Sounds like it might be a moisture issue (one of the causes that will not allow the vacuum to function fully) IF you ran the vac over a wet part of the floor (like I did, too soon after I had shampooed a carpet) OR had cleaned/washed/rinsed the HEPA-prefilters and they had not dried completely. If whatever part of the vac's system "see's or senses" moisture, it WILL fault and not let the bar operate. Sounds silly hearing something like that, but I think the same reason is pointed out in the owners manual. IF this is not the cause, I might lean toward a overload condition pertaining to the bar mechanism, like something binding the bar or in the drive assembly. Hope this helps in some way!
Hi Kare,I'm sorry to hear you're having difficulty reclining your DC07. This sounds very unusual as the machine should recline easily when you place one foot on the cleaner head and tilt the handle back. To determine what's causing this we'd like to take you through a few quick troubleshooting checks. Our experts should be able to resolve the issue over the phone, but if not they will be able to explain your options for having the machine repaired.You can reach us by calling the Dyson customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.Best wishes,JackDyson Online Customer Supportwww.dyson.com
Hi there,We're happy to help but I'm not quite sure which part you mean by the power bar. If you can explain a little further about which part of the machine you're trying to assemble, we'll do our best to assist.Best wishes,JackDyson Online Customer Supportwww.dyson.com
Hi Patricia, it's Jack at Dyson.I'm sorry to hear you're having difficulty with your DC41 Animal. If it's stuck in the upright position, this may be due to a blockage in the changeover valve. This should be simple to resolve - please follow the steps shown in our online Support guide to locate and remove any obstructions:http://content.dyson.com/support/help.asp?article=1580&product=DC41-IRSPUI'm confident this will resolve the issue, but if you do need any further advice you can reach our experts by calling 0800 298 0298 (UK), or 1-866-693-9766 (US). If your machine needs a repair, we will be able to confirm if this is covered under our 5-year guarantee.Best wishes,JackDyson Online Customer Supportwww.dyson.com
Hi Teresa, it's Jack at Dyson.I'm sorry to hear you're concerned about the power cord of your Dyson vacuum becoming warm in use. To confirm your machine is working correctly we'd like to take you through some quick troubleshooting checks over the phone. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA). Please have your machine to hand when you call.We'll look forward to hearing from you.Best wishes,JackDyson Online Customer Supportwww.dyson.com
Most common problem is the motor filter inside the ball is not inserted properly, or it has jumped out. Take off the access panel on the ball and make sure it is properly inserted.RegardsDyson Independent Expert
