Dyson DC07 Animal Bagless Upright Cyclonic Vacuum - Answered Questions & Fixed issues

The pre filter retaining clip is easy to fit, but hard to get the old one out. This is the easy way to do it:-
Turn the machine over, where the bottom of the clip should be is a plate blocking access, it is held in place by a torex headed screw. DO NOT remove this. Instead drill about an 8mm hole through the plastic plate, roughly in the middle level with the large 'A'. This will give you access to the bottom of the clip. Put a flat blade scewdriver through your new access hole and push out the broken clip. It should spring out with a couple of knocks with the palm of your hand. Turn the machine upright and push in the new clip. The hole is not seen and as long as it is a neat job, does not affect the strength of the plate.
Cheers Malc.

There are a couple of reasons you could be having this issue. First, I would first suggest checking your brushroll and removing any hair or fibers wrapped around it. Second, check airflow and filters. remove hoses and rid them of any debris that may be trapped inside. Also, vacuum bags that are more than half way full will cause your machines suction to dramatically reduce. Thirdly, check to see if your machine is on the right setting. Some machines have a bare floor and carpet setting. Using the wrong setting will keep your vacuum from properly doing its job. Lastly, it may be a motor issue. If this is the case, I would suggest consulting with your local technician.

Hello, There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this. Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power. Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings: Here's another picture, that is the RIGHT way to install the soleplate: I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem. Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks: This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website. Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219 Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations: Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad. ..

Check the head and hose. The head will need to be unscrewed with 4 philips head screws.

I would check the "U" shape tube under wand that goes under body of machine. There is a button to release it. I would also check to make sure that your brushes are spinning properly. When you tip the vacuum back the brushes engage. Carefully place your hand on the brushes to see if they stop. If they do then your belt is stretched and you need to replace the clutch assembly. That part is not an easy fix. You can also check the tube that leads from the bottom plate to the housing. It will pop off at the housing with little pressure. Those are the most common places to check. Good luck

I found that the rubber seal on the bottom of my cyclone is not properly seated to the bottom of canister, I guessed when I removed the clear canister bin completely from cyclone unit for cleaning, I put the cyclone down on the floor and rubber seal accidentally move upward just a little. this creates a small gap on the bottom when I reassembled it, (since seal is up from it original position a little). I pulled rubber seal down to its original position, you will notice that there should not be a gap on the bottom at all, this way you do not have to clean or should not have to clean the filter but once a month or even less.

The filter may be clogged restricting the airflow. If the filter is over a year old it may need replaced.

Yes it will cause a suction leak and may allow dirt to bypass the filter.

On the DC28 you will have to replace the cleaner head assembly. A Dyson repair or warranty dealer can get one for you. I can get one for you if you can't find one locally.

Hello, this is Ava with Think Crucial. To fix any you vacuum problem, a proper maintenance will do the trick. Most of the time cleaning the filters, checking for blockages and clearing the passageways, and cleaning the brush roll assembly will resolve this. And if after doing maintenance it is still the same, that replacing the parts will most of the time make your vacuum work like brand new. You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=dyson I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. You may watch our video tutorial below on how you can change the brush roller of your Dyson vacuum. You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=dyson I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. There are a number of reasons why your brush roller is not working properly. General maintenance to your vacuum is crucial and will help it work at peak performance. First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing. While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all. You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=dyson I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

The noise is likely the clutch if you have a cracked brush bar. If so replace the brush bar, also replace the belts in the clutch or the clutch if the belts are stretched out.

A DC-7 has a Panasonic motor which is the best part of it. I have never seen one of those fail within the life expectancy. You do have to consider that a Dyson was never designed to last more than 5 years. The newer Dysons are only designed to last 2 years. If the motor runs for 15 minutes and overheats, my first guess would be a faulty heat sensor on the motor. If it ran only 30 seconds or so, probably a bad motor.

Take it to your local vac shop and let them diagnose it. You are within warranty so if it is clogged warranty will not cover that, but everything else warranty will cover.

Hello, this is Ava with Think Crucial. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting. You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=dyson I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages: https://www.dyson.com/support/dc07/dc07-animalus/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/search?type=product&q=dc07 I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

check and clean the brush bearings located on each end most reasons that belts break is the brushes are binding from debris --others bad belt or old and dried out

Plug it into an outlet that has GFI (those in a bathroom) and if it trips the GFI breaker then it is wet inside and should not be used due to shock hazard.

It you have the ball. Look on the side and you will see two small cut outs. Just screw it off and you will see the filter also there one on top of the The trash Collector. If you have the older model. Remove the trash collector and pop up the flat base under it. Wash the filters with warm water and let dry for 24 hours.