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Motorola MC9190-GST - Page 7 Questions & Answers
How xo i fix my moto g 3rd generation? My battery died and i tried to charge it but it wont cgarge or light up saying its charging at 0%.How do i fix it?
Hi Crystal,
This is our recommendation as well.
- Plug it into the charger
- Hold the VOL DOWN key
- While still holding the VOL DOWN key, press and hold the POWER key
- Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
- After holding the keys down for more than two minutes, release them.
- The Flash Boot screen will display, and the Normal Reboot option will be highlighted
- Press the VOL UP key and the device will start a normal reboot.
We're working to eliminate this issue in a future update.
UPDATE: If you have tried the above and it didn't work, try this:
- Plug in the phone for 15 minutes.
- Proceed to Step 2 above.
Regards,
Maya
Motorola Support
5/12/2016 9:32:43 PM •
Motorola...
•
Answered
on May 12, 2016
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How to Transfer Data from Android to Android
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