20 Most Recent Nortel BCM50 Main Unit Rls 3.0 - Like New - Page 5 Questions & Answers

If the phone doesn't ring when called by the extension number of the phone then try to use the volume up button while someone is calling the phone. The volume is a multi-purpose button that doubles for phone volume and ringer volume. However, the only way to turn up the ringer is when a call is coming into the phone.

Need more info.

F983 and F985 are voice mail access feature codes. Try rebooting your voice mail system to see if the unit recovers. There is no switch so you will need to unplug the power to the VMS to reboot.

The set you called is forwarded to voice mail, but the phone doesn't have a mailbox.

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In system programming, you can select whether the display is the name, number, or line. F**CONFIG Terminals&Sets enter extension # skip Line Access, Capabilities, Name, User Preferences Telco Features skip Feature Assign at 1StDisplay use CHANGE softkey to toggle to NAME.

Try Feature 65, then RLS

Check that the handset is plugged in correctly (some phones have a jack for a headset as well as handset. Try another handset. Try another handset cord (cords are a failure point). Make sure the cradle switch is not stuck down.

You need to enter the "Make Set Busy Deactivate Flexible Feature Code" - the "Flexible" part meaning the system administrator can change it, so you'll have to ask. The default appears to be #62.

Not to be too obvious, but did you mean Feature*98? Even then, it should be F*981, or another in that group: Voicemail Feature Codes Norstar Meridian and Nortel BCM Help Guides

Have you resolved this yet? If your CO connection is analog, it's done by your telco. If you have a PRI (T1), then it's in your system's configuration.

Basically, you want to disable Forward No Answer to voicemail: Feature ** CONFIG Terminals&Sets enter ext # advance past Line Access to Capabilities go to Fwd No Answer CHANGE softkey to None go to Fwd On Busy CHANGE softkey to None

The phone doesn't have any message capability - it is the central system (KSU) behind it, which can be one of several types. Generally, F981 will get you into the voicemail system, 0000 is the default password, else you will need to know the existing password for that extension, then follow the prompts (8=admin).

That feature code is documented as Feature 985 Norstar Voice Mail Directory Number which should give you the number, not reset anything. You can hang up (RLS) then dial it. Initializing a mailbox (if that's what you're trying to do) is F981, option 8 (admin).

See page 16 of the document below, however whether that works depends on how the centrex system is programmed. http://www.bu.edu/tech/files/2009/09/M5216userguide.pdf

First, you've posted this is Nortel Phones, while your model is an NEC - you might have more luck posting in the NEC section. When you do, it would help if you add more detail on which button (sp?) stays lit. If it's Call Forward, a second push should turn it off. If it's Message Waiting, you probably have to access voicemail.

Feature # 8 7 1 should turn it off.