20 Most Recent Kodak EasyShare Color Photo Printer Dock Questions & Answers

did you ever get it fixed? im having the same problem....

There's a problem w/ the print nozzle of your printhead, try deep cleaning the printhead using the software utility or the menu of the printer

it is advisable to use a recomended usb cable for your printer dock. you can try also to uninstall and reinstall the printer driver on your computer. just simply follow this steps:

Remove the drivers that your operating system automatically installed on your computer:
-- On your desktop, select Start > Settings > Control Panel > Printers & Faxes.
-- Remove all Kodak printers.
Right-click the printer icon.
Select Delete.
-- On your desktop, right-click My Computer, then select Properties.
-- Select the Hardware tab.
-- Click Device Manager.
-- In the Universal Serial Bus controllers list, right-click USB Composite Device, then select Uninstall.
note: make sure that the only device connected to your computer usb port is your G610 printer dock to make sure that the USB Composite Device that you uninstall is for your G610, most of the devices connected to you usb port has USB Composite Device also.
-- In the Imaging devices list, if any Kodak printers appear, right-click the Kodak device, then select Uninstall.
-- Disconnect the USB cable from your printer.
-- Restart the computer
-- Power Cycle the printer
-- once your computer is ready connect the G610 to your computer
-- check if you have a pop up window display on your computer informing you that your computer found a hardware device
-- you can go to printer and faxes and check if the G610 printer icon is on the list
-- try to make a test print


Verify that your computer is communicating with your printer:
-- Check that your printer is on.
-- verify if the USB cable meets your printer specifications.
-- Check that the USB cable and the power cord are securely connected to your printer and your computer.

maybe the settings are set to print a picture on paper that's twice as big as the paper you'r eusing? like, if the settings are set for 8x10 paper and you're using 4x5...
that's just my guess.

I took my Kodak printer dock to Best Buy (where it came from 4 years ago) and they popped the black plasitc piece back in for me in two minutes. My unit works fine now.

Mine are stored online, but yours are only there if you've taken the time (about 3 minutes) to sign up for a service. Have you? If not, I can recommend a couple.

I use ElephantDrive and it is great, but I have also heard good things about Mozy.

Check your settings and make sure you are setup for the right photo paper if you are, then try updating your driver. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/stephen_171aeeebef53a898

Here is how I solved this problem. If you pull out the paper tray, you will notice two small, white, push pins under and to the right of the pinch rollers. Dip a cotton swab in isopropyl alcohol and use the swab to push each pin in and out a few times, thus cleaning the pins and the holes that guide them. Give it all a minute to dry and reinstall the paper tray.

red light keeps blinking printer dock does not process picture

Kodak Fax keep saying line busy

To me it sounds like the rollers are shiney so may need cleaning

the beautiful thing about printer is that the software is preloaded in the hardware itself . simply meaning all you have to do is plug in your printer straight into the usb port of your computer. while the printer is on when that happens the computer will download the necessary driver to make sure the printer is functional! then you will also see a pop up to download their software . in that software is your salvation, for there while be a step by step tutorial on how to successfully install your new printer. Kodakcustomer service is great if you catch a hiccup just be sure to contact them and i believe they will walk you through the process. here is a bing search to get you in the right direction! http://www.bing.com/search?q=kocak+printer+technical+support&form=U280DF&pc=U280

Take the cartridge out and dab on wet paper towel and clean the print head with alcohol using a q-tip.Be sure to unplug the power first.

Replace cartridge, but, before run the print test (cartridge alignment as well as cartridge cleaning process).

Is it a non Kodak band?

You can go to the KODAK Web site but it indicates they no longer support that system since 2012. http://support.en.kodak.com/app/answers/detail/a_id/3569/~/how-do-i-resolve-easyshare-software-error-codes%3F/selected/true