20 Most Recent Lexmark JetPrinter Z55 InkJet Questions & Answers

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the solid white strip and gently slide the cartridge carrier to the center of the printer. Remove the used cartridges. Load the new cartridges. Close the cover. Plug the printer back to the power source.

Try to open the printer and remove the cartridges. Close the cover. Unplug the printer from the power source. Replug after 10 seconds. That should give the printer enough time to rest. When the printer turns on, reinsert the cartridges. If lights flash and you're still not able to print, you may refer to this article on Printing Failure Errors and Lights Flashing on the Printer. You can also contact Lexmark technical support for additional assistance. Thanks.

what kind of cable are you using? usb?

Lexmark - United States

Try downloading the driver from the Lexmark WEB support site. Please click on this link and select your model printer :-
http://support.lexmark.com/index?page=home&locale=EN&userlocale=EN_US&segment=DOWNLOAD

If Lexmark cannot supply a Windows 7 version driver and then try using
the Vista version driver. This may work but may not give you all the
functions that are available under Vista.

Try here

http://www.lexmark.com/publications/pdfs/z55/eng/enogmacx.pdf

Dear friend,

its depend on your OS. Try it if not then you have to use CD.

click here

click on above link and select your operating system and download driver.
Let me know if you need further assistance.
Thanks for using FixYa.

There are lots of possible reasons why it's happening.

1. Printer compatibility - Make sure that the printer is compatible with the operating system of your computer.

2. Correct driver - Be sure that you installed the correct printer driver for the printer to the computer.

3. Printer connection - check if the printer is properly connected to the computer.

4. Printer settings - Go to the printer properties and make sure that your printer is set as the default printer.

You may refer to the user manual for trouble-shooting guide.

It appears that Lexmark dont offer a driver forthe Z55. Looks like mine's going in the bin then!!!

Please follow the instructions given below:
1. Disconnect the USB cable and the printer power cable.
2. Please disconnect the power supply from the back of the printer.
3. Then remove the cartridges from the printer.
4. Please reconnect the power supply back and turn on the printer.
5. If lights are blinking then printer encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
6. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
7. The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and let us know if the lights are still blinking.
8. If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

9. However, if lights are not blinking then try inserting one cartridge at a time and check if you can see any lights blinking. If light blinks with one cartridge then that cartridge is defective.

You can downlaod your printer driver and software from below link.

http://support.lexmark.com/index?page=recommendedDownloads&locale=en&productCode=Z55_COLOR_JETPRINTER&segment=DOWNLOAD&userlocale=EN_US

click on above link and select operating system then download driver and software.
Let me know if you need more assistance.Thanks.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of ink on the paper. Try up to three
cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print. If these actions produce no positive results, report back.

delete the printer from the printer and faxes.
reinstall the printer from add printer.

unplug the printer from the computer. turn off the printer.
install the printer software on the computer. if you already install the software, then restart the computer.
turn on the printer and connected the printer to the computer.

is there an error message on the computer screen?

does an error message appear on the computer screen?

it could mean a lot of things. it could mean that:

1. there are cartridges installed.
2. the cartridges are not properly installed.
3. the access cover/scanner lid is open.

among others..

for more solutions, please check the user's guide.